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“Please help me persuade First West Yorkshire Ltd to change the Acomb routing for #4 back to what it was 2 or 3 years ago” – Green Lane resident

Description

Green Lane resident

I can't for the life of me even understand where this bus goes on the return part of its journey. We have a student coming to stay with us. How can I explain to her that she can get on the #4 to go TO the university, but in coming home, she'll have to get off - where??? I can't even tell that myself from this crazy map on this website. And how far is she going to have to walk? Why the change of route in one direction and not in the other? This doesn't make sense at all. First it was stopping one bus at Foxwood alternately, and now this. Could you just stop messing with the buses, First, and get on with providing a service? At least give us a good map. The details here seem to be one way only, which includes Green Lane, but doesn't detail the way back. Do we drop crumbs like Hansel & Gretal? Ah, no, that would have us coming back up Green Lane.....which you no longer do.

Problem History

  • 1 Green Lane resident reported the issue on FixMyTransport. close 16:02 27 Feb 2014
  • 2 Green Lane resident wrote to First West Yorkshire Ltd close 16:02 27 Feb 2014

    Here is the letter that Green Lane resident wrote.

    Crazy routing in Acomb???

    I can't for the life of me even understand where this bus goes on the return part of its journey. We have a student coming to stay with us. How can I explain to her that she can get on the #4 to go TO the university, but in coming home, she'll have to get off - where??? I can't even tell that myself from this crazy map on this website. And how far is she going to have to walk? Why the change of route in one direction and not in the other? This doesn't make sense at all. First it was stopping one bus at Foxwood alternately, and now this. Could you just stop messing with the buses, First, and get on with providing a service? At least give us a good map. The details here seem to be one way only, which includes Green Lane, but doesn't detail the way back. Do we drop crumbs like Hansel & Gretal? Ah, no, that would have us coming back up Green Lane.....which you no longer do.

  • 3 [email address] responded to Green Lane resident close 16:15 21 Mar 2014
    Hello,

    I'm sorry you find the route map confusing. Please find below
    the full route both ways. Your student can travel to and from
    the University to Green Lane.
    Service 4    The University of York – York – Foxwood Lane - Acomb
    From The University of York Heslington Hall via: University Road
    (L) Thief Lane, Heslington Road, Kent Street (L) Fawcett Street
    (R) A1036 Fishergate (R) Tower Street, Clifford Street,
    Nessgate, Low Ousegate, Bridge Street, Micklegate (R) George
    Hudson Street, Rougier Street (L) A1036 Station Road, A1036
    Station Rise (L) A1036 Station Road, A1036 Queen Street (R)
    A1036 Blossom Street, A1036 The Mount, A1036 Mount Vale, A1036
    Tadcaster Road (R) St. Helens Road (L) Eason View (R) Challoners
    Road (L) Thanet Road (L) Foxwood Lane (R) Askham Lane (R)
    Cornlands Road (R) Gale Lane (L) Tudor Road (L) Green Lane to
    Acomb Green Lane.

    Journeys terminating at Foxwood Lane operate as above route to
    Thanet Road, then via Gale Lane (L) Cornlands Road (L) Askham
    Lane (L) Foxwood Lane to Foxwood Lane Shops.

    Returning from Foxwood Lane Shops via: Foxwood Lane (R) Thanet
    Road (R) Challoners Road (L) Eason View (L) Turnmire Road (R)
    Thanet Road, St. Helen’s Road (L) A1036 Tadcaster Road, A1036
    Mount Vale, A1036 The Mount, A1036 Blossom Street (L) A1036
    Queen Street, A1036 Station Road, A1036 Station Avenue, Rougier
    Street, George Hudson Street (L) Micklegate, Bridge Street, Low
    Ousegate, Nessgate, Clifford Street, Tower Street, A1036
    Fishergate (L) A1036 Paragon Street (R) A1036 Fawcett Street (L)
    Kent Street, Heslington Road, Thief Lane (R) University Road (L)
    Innovation Way (R) Innovation Way (R) Field Lane (R) University
    Road to University of York Heslington Hall.

    Best Regards

    First Customer Services
    West & North Yorkshire.

    Green Lane resident To <[First West Yorkshire Ltd problem reporting email]>,
    <[change the Acomb routing for #4 back to what it was 2 or 3 years ago email]> cc
    Subject Crazy routing in Acomb???
    20/03/2014 19:25

    Dear First West Yorkshire Ltd,

    I can't for the life of me even understand where this bus
    goes on
        the return part of its journey. We have a student coming to
    stay
        with us. How can I explain to her that she can get on the #4
    to go
        TO the university, but in coming home, she'll have to get
    off -
        where??? I can't even tell that myself from this crazy map
    on this
        website. And how far is she going to have to walk? Why the
    change
        of route in one direction and not in the other? This doesn't
    make
        sense at all. First it was stopping one bus at Foxwood
    alternately,
        and now this. Could you just stop messing with the buses,
    First,
        and get on with providing a service? At least give us a good
    map.
        The details here seem to be one way only, which includes
    Green
        Lane, but doesn't detail the way back. Do we drop crumbs
    like
        Hansel & Gretal? Ah, no, that would have us coming back up
    Green
        Lane.....which you no longer do.

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