Here is the letter that D Lyon wrote.

Litter and spitting

This bus stop is right outside my house, we have a constant problem with bus passengers leaving litter, cans and bottles outside my front door. We are also having a problem with people spitting all over the footpath, this is disgusting and becoming a serious problem, The bus stop should either be moved away from houses or someone should monitor it and issue fines as noone wants this mess on their door step.

Hello D Lyon

Does the stop currently have a bin? We can send your issue to the local council who could put one in. You may also want to contact your local neighbourhood policing team who can keep an eye on it.

Kind regards

There is no bin at the bus stop and that wouldn't stop the spitting on the floor.
If we have neighbourhood police I have never seen them and would not rely on them (still waiting for them to respond to an incident 2 weeks ago).
Something needs to be done as it is disgusting, I think most of it is when teenagers are waiting for the school bus.

Hello

My advice would be to contact your local Street Environment Team and ask them if they could put a litter bin in. Whilst Transport for Greater Manchester are responsible for the bus stop, a bin is the responsibility for the local council. I believe that you are under Wigan's remit.

http://www.wigan.gov.uk/Services/Environment/StreetCleaning/StreetCleaning.htm

You may also want to have a discussion with the local school about their students and you may also want to have a discussion with your local councillors. Our sister site offers a quick and easy method for writing to them

http://www.writetothem.com/

I notice that it is all down to me. in the first reply I was told
"Does the stop currently have a bin? We can send your issue to the local council who could put one in."
Now I should go to the council and the local schools, This mess is being left by your passengers and is therefore your responsibility. Fast food places are forced to remove rubbish left by their customers.
We are getting fed up picking other peoples rubbish up, If I wanted to do that I would apply for a job with the council and get paid for it.

Good Evening

I am the volunteer who has been sending you this advice. I have no connection to the bus company who provides you this service, the transport authority who owns the bus stop or really anything else that goes on in your area.

You reported your issue through FixMyTransport (fixmytransport.com). The website took the decisions you made (reporting it at the bus stop you chose) and sent your issue to Transport for Greater Manchester (your local transport authority) via email with the information you had provided. At the same time, the system created a page on the internet that displays your issue in the public domain. Sadly, Transport for Greater Manchester has had this issue sent to them before (for another bus stop) and referred a previous user of FixMyTransport to their local council to install a bin. Realising this was the case and the multi agency involvement in your issue (council, school, police), I offered advice to you to contact those agencies, which would allow you to tackle all of the inputs into your situation.

Unfortunately, due to the disconnected nature of public transport (and most local government agencies in general), it is usually up to the complainant to chase down all of the avenues to solve their issue and sadly, in most cases, it is the person who shouts the loudest and creates the biggest fuss that gets the success. I personally think this is rubbish and cannot understand why these agencies and companies cannot refer the problems themselves every time and quickly rather than unsympathetically shrug your issue off (I note that Transport for Greater Manchester have yet to respond to your issue after seven working days). I hope that your issue is resolved quickly but if you are proactive, you will be able to mitigate your issues sooner.

Kind regards