Here is the letter that Chris J Brady wrote.

Dim Lighting / Over-flowing wheelie bins / Litter / General Squallor

Following the stabbing of a 15 year-old youth by a gang of older teenagers outside the Station, many have opined that the area around the Station, and the Station itself is an utter disgrace. Specifically the area outside the new entrance / exit to Hayes Station in Station Parade is a appalling. There is always litter blowing around there, there over-flowing wheelie bins, general domestic and industrial rubbish, cars are parked on the pavements, sometimes there are threatening yoofs in the dimly lit underpass, and the lighting on the turning circle is grossly inadequate. Please liaise with Hillingdon Council, Network Rail, First Great Western, and High Point Village to sort this area out and make it less threatening. The area lacks CCTV (which Hillingdon Council may offer to pay for but which Network Rail refuses to discuss). The area is especially unsafe in the early mornings, early evenings, and late at night - yet it is one of the major entrances / exits to the Station. There has already been a mugging there between the Station and Tescos.

In Station Parade just outside the entrance / exit to Hayes & Harlington Station platform 4 there are at least three wheelie bins. They are over-flowing with food and other rubbish spilling out heaped onto the ground. Rats have been seen in the area.

This is a disgraceful state of affairs - ESPECIALLY since I have raised complaints about this area MANY TIMES before. The wheelie bins are clearly marked L.B. Hillingdon - so they belong to the Council, AND SHOULD BE EMPTIED BY THE COUNCIL.

Since these bins are ALWAYS full to over-flowing it is quite obvious that the Council is not emptying them AS IT SHOULD BE DOING.

ALSO in the same row of rear exits there is considerable leakage of running water cascading from under a door and across the pavement presumably from an over-flowing sewage outlet. There is quite a healthy - or rather unhealthy - green growth of algae there, so the flow of water has been extant for some considerable time.

This area is an utter disgrace and I blame both Hillingdon Council and Network Rail for failing to clean the area up.

AND the two lights in Station Parade are STILL out despite my reporting them at least 5 times.

C.J.Brady
Street Champion
Harlington.

-----Original Message-----

First Great Western
Customer Services Team
FREEPOST
SWB40576
Plymouth
PL4 6ZZ

Tel: 08457 000 125
Fax: 08456 008 363
[First Great Western Railway problem reporting email]

www.firstgreatwestern.co.uk

Ref: FGW 6695208

Dear Mr Brady

Thank you for your further correspondence.

I note from our records that a response was sent to you directly regarding this matter, which I trust you have now received.

Yours sincerely

Mark Webber
Customer Relations Senior Officer

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This has been emailed to Hillingdon Council and FGW and Network Rail.

In Station Parade just outside the entrance / exit to Hayes & Harlington Station platform 4 there are at least three wheelie bins. They are over-flowing with food and other rubbish spilling out heaped onto the ground. Rats have been seen in the area.

This is a disgraceful state of affairs - ESPECIALLY since I have raised complaints about this area MANY TIMES before. The wheelie bins are clearly marked L.B. Hillingdon - so they belong to the Council, AND SHOULD BE EMPTIED BY THE COUNCIL.

Since these bins are ALWAYS full to over-flowing it is quite obvious that the Council is not emptying them AS IT SHOULD BE DOING.

ALSO in the same row of rear exits there is considerable leakage of running water cascading from under a door and across the pavement presumably from an over-flowing sewage outlet. There is quite a healthy - or rather unhealthy - green growth of algae there, so the flow of water has been extant for some considerable time.

This area is an utter disgrace and I blame both Hillingdon Council, First Great Western, and Network Rail for failing to clean the area up.

AND the two lights in Station Parade are STILL out despite my reporting them at least 5 times.

C.J.Brady
Street Champion
Harlington.