Description
Danfox Davies
There are graffiti tags all over the utility buildings and boxes between Pokesdown Hill and the now dismantled Boscombe Railway Station, including under the platform edges of Pokesdown Station and on a solar panel above a utility box between Pokesdown and Boscombe stations.
Problem History
- 1 Danfox Davies reported the issue on FixMyTransport. close 21:26 07 Oct 2012 #
-
2
Danfox Davies wrote to South West Trains
close
21:26 07 Oct 2012
#
Here is the letter that Danfox Davies wrote.
Graffiti
There are graffiti tags all over the utility buildings and boxes between Pokesdown Hill and the now dismantled Boscombe Railway Station, including under the platform edges of Pokesdown Station and on a solar panel above a utility box between Pokesdown and Boscombe stations.
-
----------------------------------------------------------------------------
-------------------------------------------------------------------
Thank you for your email to South West Trains' customer relations.
This email facility is for your comments, suggestions and complaints
regarding the service we provide. For frequently asked questions about our
service please visit http://www.southwesttrains.co.uk/faq.aspx.
If you would like information about train times and fares visit
http://www.southwesttrains.co.uk/. To register for JouneyCheck email
alerts visit http://www.southwesttrains.co.uk/jca.aspx and for live train
running information visit http://www.journeycheck.southwesttrains.....
If you would like to follow us on Twitter please follow this link
http://www.southwesttrains.co.uk/twitter....
If you wish to book a rail ticket or check availability please contact
South West Trains' Customer Service Centre on 0845 6000 650 (0600 to 2200
every day except Christmas Day and Boxing Day) or visit
www.southwesttrains.co.uk.
We will respond as soon as possible to your comments. Our promised response
time is covered by South West Trains' Passengers' Charter. The Charter
states that "we aim to provide a full reply within 20 working days" We
will normally be able to respond much quicker than this but, at busy times,
it may be necessary to work within this timescale.
Please do not respond to this email as it has been sent automatically from
an unattended mail box.
----------------------------------------------------------------------------
---------------------------------------------------------------------- -
Mr D Davies
South West Trains
Customer Service Centre
Overline House
Blechynden Terrace
Southampton SO15 1GW
Telephone 0845 6000 650
Fax 023 8072 8187
email [South West Trains problem reporting email]
Our ref:1702026
31 October 2012
Dear Mr Davies
Thank you for your email of 07 October 2012 regarding graffiti.
This should be reported to the British Transport Police. However, I will
pass your
comments on for investigation and action.
Thank you for contacting South West Trains.
Kind Regards
Mike Parnell
Customer Relations Officer
Rail tickets on any National Rail route, including renewal of annual season
tickets, can be
purchased by debit and credit card (unfortunately we cannot accept Solo or
Electron) through our
Customer Service Centre on 0845 6000 650. Our fully trained staff have over
700 years of
rail experience between them and look forward to being of assistance. Over
160 of our
stations are now enabled for pre-paid ticket collection using the ticket
vending machines,
so purchasing your next rail ticket by telephone could not be easier.
If replying to this e-mail please copy: FAO Mike Parnell 1702026 into the
subject line. This will
ensure that the correct Customer Relations Officer will deal with any
response.
