Description
John Murrell
A lot of London Bus shelters are erected so the rain runs of the 'open' side nearest the bus. As a result while some shelter is provided you end up walking through a 'waterfall' to get on the bus. Also if it is windy this water is frequently blown over passengers sheltering. If the roof is erected with a slope towards the rear the water will run down outside the back of the shelter onto the ground without making anyone wet.
It's not clear if this is what the designer intended and it's poor installation or just poor design with a horizontal roof
Problem History
- 1 John Murrell reported the issue on FixMyTransport. close 21:26 30 Aug 2011 #
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2
John Murrell wrote to Transport for London
close
21:26 30 Aug 2011
#
Here is the letter that John Murrell wrote.
Bus Shelters - erected so rain runs on passengers
The 521 bus shelters at London Bridge are erected so most of the rain runs off the open sided edge of the shelter nearest the road. As a result you end up walking through a waterfall to get on the bus if it rains. The roof of the shelters should be tilted so the rain runs of the rear where it would not make people wet and it would perform it's job as a shelter better. This applies not only to the shelters at London Bridge but lots of others of a similar design erected in London.
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Our Ref: 1009423215
Date: 20.09.2011
Mr J Murrell
[Erect Bus Shelters correctly so people keep dry in the rain email]
Dear Mr Murrell
Re: 521 bus shelters at London Bridge.
Thank you for your email regarding the 521 bus shelters at
London Bridge.
The shelters in question at London Bridge are a temporary
measure whilst the bus station is being redeveloped. Over the
next few months, new shelters will be installed, culminating in
an entirely new bus station in March.
However, in the meantime, I have asked for this matter to be
investigated to see if anything can be done to amend the issue
of rain running onto the road side of the shelter.
Thank you again for your email. Please do not hesitate to
contact me again if you have any other questions.
Yours sincerely
Andrew Cumming
Customer Service Advisor
DO NOT DELETE.............................
{ticketno:[2019523]}
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Original Text
From: [email address]
To: [email address]
<[email address]>
CC: [email address] <[email address]>
Sent: 30.08.11 21:35:04
Subject: Problem Report: Bus Shelters - erected so rain runs on
passengers
Dear Transport for London,
The problem report below has been sent to you via the website
FixMyTransport.com.
It refers to a problem on the number 521 bus route
-----------------
From: John Murrell, <[Erect Bus Shelters correctly so people keep dry in the rain email]>
Subject: Bus Shelters - erected so rain runs on passengers
Details:
The 521 bus shelters at London Bridge are erected so most of the
rain runs off the open sided edge of the shelter nearest the
road.
As a result you end up walking through a waterfall to get on the
bus if it rains. The roof of the shelters should be tilted so
the
rain runs of the rear where it would not make people wet and it
would perform it's job as a shelter better. This applies not
only
to the shelters at London Bridge but lots of others of a similar
design erected in London.
------------------
THE FOLLOWING DETAILS ARE INCLUDED BY FIXMYTRANSPORT TO HELP YOU
MANAGE THIS PROBLEM
Location name: Number 521 bus route
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ABOUT THIS PROBLEM REPORT
Sender: [Erect Bus Shelters correctly so people keep dry in the rain email]
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5
John Murrell commented
close
06:51 26 Jan 2012
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London Bridge Bus Station has been changed in the last few weeks and the 521 now stops in a different place so I don't know if the (old) 521 bus stop has been fixed. However on last Tuesday when it was raining I noted that the bus stop at Waterloo where the 1/68/168/188 etc stop suffers to the same problem so I suspect it is a generic rather than specific problem.
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6
John Murrell commented
close
20:44 04 Feb 2012
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TfL have solved the problem with the 521 bus stop at London Bridge by demolishing it !
That still leaves lots of other bus stops in London with the same problem.
The Waterloo Stop where the 68, 168, 188 and other buses that head for Holborn is another example.
A not very bright passenger demonstrated this quite well a few days ago when he stood with his umbrella under the water running off the front of the shelter thus diverting it over those attempting to shelter under the roof !
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7
John Murrell commented
close
20:04 08 Mar 2012
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The situation has been partly solved - the bus shelters in question in London Bridge Station have been demolished so everyone has to stand in the rain till the new ones are completed !
The previous design of Bus shelters that have a brown structure and an almost flat room used at London Bridg are common across London so I suspect the problem occours at lots of other places. TfL never identified if it is poor installation or poor design.
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8
John Murrell commented and marked the problem as fixed.
close
21:17 19 Apr 2012
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They have demolished the bus shelters in question as part of the planned redevelopment of London Bridge bus station - one way of solving the problem. However the same design of shelters are used across London - if you have problems with these I suggest that you report them as a new problem. As these are a generic design and reports on this web site are specific to routes or sites FixMyTransport need to give people more flexibility to report this sort of generic problem.
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9
Paul Hollinghurst commented
close
01:09 20 Apr 2012
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John,
Thank you very much for your feedback and for using FixMyTransport. We have received other comments about this type of issue (generic reporting of a problem) so I have added your comments to the discussion.
Paul (FixMyTransport Volunteer)
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