Description

Neill Murdoch

Hi, I was wondering if this bus stop has been permanently removed? There were no notices that I could see the day before but when I reached it last night to catch my bus home, the entire stop had been removed. There are also some maintenance works around where the stop was.

Comment

Problem History

Expand All Collapse all
  • 1 Neill Murdoch reported the issue on FixMyTransport. close 13:41 22 Jun 2012
  • 2 Neill Murdoch wrote to Bristol City Council close 13:41 22 Jun 2012

    Here is the letter that Neill Murdoch wrote.

    Bus stop missing

    Hi, I was wondering if this bus stop has been permanently removed? There were no notices that I could see the day before but when I reached it last night to catch my bus home, the entire stop had been removed. There are also some maintenance works around where the stop was.

  • 3 Customer Services responded to Neill Murdoch close 13:46 22 Jun 2012
    Thank you, your enquiry has been received by the Bristol City Council Customer Services Centre. We aim to respond to all emails within 10 working days. If the matter is an emergency creating a danger to life or limb, or risking serious damage to property, please call the number below.

    Alternatively, you can do the following online:

    Order a new bin/box at www.bristol.gov.uk/forms/new-replacement...

    Report a missed collection at www.bristol.gov.uk/forms/missed-collection

    Report a street that needs cleaning at www.bristol.gov.uk/forms/street-cleansing

    For further information please visit our website at www.bristol.gov.uk/nav/recycling-and-waste

    If you require a reply in another format, such as large print, audio, or in a language other than English please let us know.

    The Customer Services Centre is open between 8.30am and 6.00pm weekdays (except Bank Holidays):

    Telephone us - (0117) 922 2100
    Email us - [Bristol City Council problem reporting email]
    Our web site - www.bristol.gov.uk

    When the office is closed please report emergencies on (0117) 922 2050.

    ______________________________________________________________________
    Sign up to support Bristol's European Green Capital Award bid
    http://www.bristol.gov.uk/supportbid

    Council services online: http://www.bristol.gov.uk/service

    Keep up to date with the latest council news and sign up to our monthly email newsletter: http://www.bristol.gov.uk/ournews

    Have your say on consultations and view our webcasts: http://www.bristol.gov.uk/consult
  • 4 Customer Services responded to Neill Murdoch close 10:27 25 Jun 2012
    Dear Neill Murdoch

    Thank you for your email. I have passed your enquiry on to the bus stops and shelters department. You should therefore receive a full response from them shortly but should you have any further queries regarding this or any similar issue in the future please contact:

    e-mail: [email address]
    phone: (0117) 9 222855.

    Kind regards

    Martyn Phillips
    Customer Services Officer

    Customer Services Centre
    Integrated Customer Services,
    PO Box 595,
    Brunel House,
    St Georges Road,
    Bristol, BS99 2AW.
    Tel: 922 2100 (8.30am to 6pm weekdays)

    We close every Wednesday from 2.30 pm - 4.00 pm for staff training.

    If you have an emergency outside of our opening hours please contact Bristol City Council's Emergency Control Team on 0117 9222 050.

    Alternatively, you can find information and report a variety of issues online by visiting our website at www.bristol.gov.uk/customerservices and selecting the link to the service you require.

    show quoted sections
  • 5 Neill Murdoch commented and marked the problem as fixed. close 08:10 14 Aug 2012

    Questionnaire filled in by problem reporter.

Comment
  • started 22 June 2012
  • supporters 1
Broad Weir (sa) bus stop in Broadmead
Problem Reporter
Supporters (1)
Top of page