Here is the letter that James Fox wrote.

Over Crowding

At Manchester Victoria there is the 18:27 service that travels from Manchester Victoria to Huddersfield. Now this time is rush hour for everybody who works in Manchester because the next train after the 18:27 is the 19:17 which is too late, so everybody wants to get the 18:27 train to their home stop. My problem and I'm sure many people will agree is there is only two carriages which are being used for the 18:27 train. From a rough head count there is more than 100 people wanting to leave Manchester Victoria at this time, there are only 50 seats on a carriage and you have two carriages making it 100 seats. Like i said there are more than 100 people wanting to leave Manchester and I am very annoyed and disappointed that both carriages from door to door are full with people standing and sitting down. There is no room to move and when people want to exit the train when it reaches the station other people have to exit the train to allow the other passengers to exit. I also think this is very dangerous as there are no rails for the standing passengers to hold onto when the train is moving. It would be very helpful and grateful if another carriage was added to the 18:27 service to Huddersfield, making it three carriages rather than the two.

Thankyou.

James,

Sorry to see you have received Northern Rail's standard reply for questions sent via FixMyTransport. They have chosen not to correspond with their passengers via FixMyTransport so if you would like an answer to your question you will have to contact them directly at customer.relations@northernrail.org

I hope you get a satisfactory answer.

You may be interested in this recent blog post I wrote about overcrowding:
http://blog.fixmytransport.com/2012/09/14/overcrowding-a-question-of-more-trains/

Best regards,

Paul (FixMyTransport Volunteer)