“Please help me persuade Northern Rail to fix this: wigan to euxton balshaw overcrowding on the train at 17:31 12 of october 2012” – kieren driver

Description

kieren driver

i work in wigan and i catch the train from wigan north western to euxton balshaw, and the trains are very over crowded and late for a few weeks now i couldnt sit at all make the journey uncomfortable. but there was not only me standing up. when i wanted to get out of the train i found it really hard to exit because the exits where blocked by people standing.

Problem History

  • 1 kieren driver reported the issue on FixMyTransport. close 23:41 31 Oct 2012
  • 2 kieren driver wrote to Northern Rail close 23:41 31 Oct 2012

    Here is the letter that kieren driver wrote.

    wigan to euxton balshaw overcrowding on the train at 17:31 12 of october 2012

    i work in wigan and i catch the train from wigan north western to euxton balshaw, and the trains are very over crowded and late for a few weeks now i couldnt sit at all make the journey uncomfortable. but there was not only me standing up. when i wanted to get out of the train i found it really hard to exit because the exits where blocked by people standing.

  • 3 Customer Relations responded to kieren driver close 23:46 31 Oct 2012
    Dear Customer

    Customer Relations

    Case Reference: NR/282196

    Thank you for taking the time to contact Northern, the train
    company serving communities across the north of England.

    We aim to respond within 20 working days.

    In the meantime we can confirm receipt of your feedback/enquiry.

    If you are claiming compensation for delay or disruption to your
    journey and you have not provided your home address, your
    journey details and sight of relevant travel documentation,
    please reply to this E-mail immediately with this information.
    Please ensure the subject line of the E-mail contains your
    reference number.

    Kind regards

    Customer Relations Officer

    show quoted sections
Comment
  • started 31 October 2012
  • supporters 0
Train route between Euxton Balshaw Lane and Wigan North Western operated by Northern Rail
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