Description
kieren driver
i work in wigan and i catch the train from wigan north western to euxton balshaw, and the trains are very over crowded and late for a few weeks now i couldnt sit at all make the journey uncomfortable. but there was not only me standing up. when i wanted to get out of the train i found it really hard to exit because the exits where blocked by people standing.
Problem History
- 1 kieren driver reported the issue on FixMyTransport. close 23:42 31 Oct 2012 #
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2
kieren driver wrote to Northern Rail
close
23:42 31 Oct 2012
#
Here is the letter that kieren driver wrote.
wigan to euxton balshaw over crowding on the train at 17:31 12 of october 2012
i work in wigan and i catch the train from wigan north western to euxton balshaw, and the trains are very over crowded and late for a few weeks now i couldnt sit at all make the journey uncomfortable. but there was not only me standing up. when i wanted to get out of the train i found it really hard to exit because the exits where blocked by people standing.
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Dear Customer
Customer Relations
Case Reference: NR/282195
Thank you for taking the time to contact Northern, the train
company serving communities across the north of England.
We aim to respond within 20 working days.
In the meantime we can confirm receipt of your feedback/enquiry.
If you are claiming compensation for delay or disruption to your
journey and you have not provided your home address, your
journey details and sight of relevant travel documentation,
please reply to this E-mail immediately with this information.
Please ensure the subject line of the E-mail contains your
reference number.
Kind regards
Customer Relations Officer
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01 November 2012
Our Reference NR/ 282195
Dear Sir/Madam
Thank you for your e-mail, which I received recently.
Thank you for your recent email. Please rest assured that your feedback has now been passed on to the relevant teams in Northern. Should you wish to know more please contact us directly at [Northern Rail problem reporting email].
Thank you again for taking the trouble to contact me.
Yours sincerely
Debby Corbett
Customer Relations Officer
FREEPOST RLSL-ABEC-BGUU
Northern Customer Relations
First Floor, The Travel Centre
City Railway Station
Leeds
LS1 4DY
Tel 0845 00 00 125
Fax 0113 2479 059
http://www.northernrail.org
show quoted sections
Problem Reporter