Dear Customer

Customer Relations

Case Reference: NR/270473

Thank you for taking the time to contact Northern, the train
company serving communities across the north of England.

We aim to respond within 20 working days.

In the meantime we can confirm receipt of your feedback/enquiry.

If you are claiming compensation and you have not provided your
home address, your journey details and sight of relevant travel
documentation, please reply to this E-mail immediately with this
information. Please ensure the subject line of the E-mail
contains your reference number.

Kind regards

Customer Relations Officer

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27 August 2012

Our Reference NR/ 270473

Dear [Get out of the North and invest in sweet shops email]

Thank you for your recent email. Please rest assured that your feedback has now been passed on to the relevant teams in Northern. Should you wish to know more please contact us directly at [Northern Rail problem reporting email].

Yours sincerely

Jenny Merlino
Customer Relations Officer
FREEPOST RLSL-ABEC-BGUU
Northern Customer Relations
First Floor, The Travel Centre
City Railway Station
Leeds
LS1 4DY

Tel 0845 00 00 125
Fax 0113 2479 059

http://www.northernrail.org

---------------------------------------------------------------------
This email is confidential and intended for the named addressee only.

Any views or opinions expressed and presented are those of the author
and do not necessarily represent those of Northern Rail Ltd.

If you are not the intended recipient then you have received
this email in error and any use, disclosure, forwarding, printing,
copying and distribution is strictly prohibited.

If you have received this transmission in error please contact and
notify the sender. Thank you for your co-operation.

This email was scanned and cleared by the Northern Rail Ltd Information
Services Department.
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