Dear Sir/Madam,
Thank you for your email. Your reference number is
[74138-1351625175]

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Kind Regards,
Southern Customer Services

Reminder of your message:

----------------------------------------------------------------

Dear Southern,

Hi,

Can someone please explain why after 6.51am and before 8.45 are
there no trains from brighton stopping at clapham junction ?
Similarly between 17.12 & 18.42 (ish) requiring passengers
looking
to change at clapham needing to get 3 trains, and greatly
increasing the likelihood of being late/missing a connection &
always having to stand for at least one element of the journey?
The
cost of going into London zone 1 and changing is prohibitive to
say
the least.

A lot of people need to get to clapham as I see them all the
time!

Many thanks

------------------

Here is some information from FixMyTransport about the location
of
this issue:

Location name: Train route between Brighton and London Victoria

Area: Between Brighton and London

----------

To view a map of the precise location of this problem, or to
provide an update on the problem, please visit the following
link:

http://www.fixmytransport.com/campaigns/...

[ PLEASE NOTE: Your replies to this problem report will be sent
to
Merz Browne and will be published online. This message was sent
via
FixMyTransport.com - a not-for-profit service dedicated to
helping
people get public transport problems resolved. If there is a
more
appropriate email address for messages about this type of
problem,
please let us know by visiting
. This will help improve
the service for people travelling. We also welcome any other
feedback you may have. ]

_________________________________________________________________________________________________________________________

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Southern Railway Ltd is registered in England No. 06574965.
Registered office: 3rd Floor, 41-51 Grey Street, Newcastle Upon
Tyne, NE1 6EE

This email is sent subject to our email disclaimer which can be
accessed here http://www.southernrailway.com/emaildisc...

Southern is the trading name of Southern Railway Ltd.
Registered in England under number: 06574965
Registered offices: 3rd Floor, 41-51 Grey Street, Newcastle upon
Tyne, NE1 6EE.

This email is sent subject to our email disclaimer which can be
accessed at: [1]www.southernrailway.com/emaildisclaimer

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Dear Merz

Thank you for contacting us on 30 October 2012 concerning the
lack of services running from Brighton and stopping at Clapham
Junction. Please accept my apologies for the delay in responding
to your enquiry.

Services are prioritised to provide the maximum usage of
available carriages for a fast service at peak times, between
Brighton and London.  You can, however, use other routes to get
to Clapham Junction during the time period gaps you are quoting
with an addition change at either Haywards Heath or Hove. The
07:06 from Brighton changes at Hove and arrives at Clapham
Junction at 08:10.  There are also some services during the gap
period you quote with a change at Haywards Heath: Departing
Clapham Junction at 17:53 and arriving at Brighton 19:02.  The
18:23 from Clapham Junction changes at Hove and arrives at
Brighton at 19:28.  For more details check on our website and
add "via" under "more options".

If you wish to contact us further regarding your query, please
contact our Customer Service team directly at
[1][Southern problem reporting email], by phone on 08451 27 29 20 or
in writing to:
Southern Customer Services
PO Box 3021
Bristol
BS2 2BS
quoting ticket number [74138-1351625175] on all communication.

For the latest travel information, why not follow us on Twitter
@southernrailUK and @GatwickExpress

Kind regards

Elizabeth Wylie
Southern Customer Services

Your message :

Dear Southern,

Hi,

Can someone please explain why after 6.51am and before 8.45 are
there no trains from brighton stopping at clapham junction ?
Similarly between 17.12 & 18.42 (ish) requiring passengers
looking
to change at clapham needing to get 3 trains, and greatly
increasing the likelihood of being late/missing a connection &
always having to stand for at least one element of the journey?
The
cost of going into London zone 1 and changing is prohibitive to
say
the least.

A lot of people need to get to clapham as I see them all the
time!

Many thanks

------------------

Here is some information from FixMyTransport about the location
of
this issue:

Location name: Train route between Brighton and London Victoria

Area: Between Brighton and London

----------

To view a map of the precise location of this problem, or to
provide an update on the problem, please visit the following
link:

http://www.fixmytransport.com/campaigns/...

[ PLEASE NOTE: Your replies to this problem report will be sent
to
Merz Browne and will be published online. This message was sent
via
FixMyTransport.com - a not-for-profit service dedicated to
helping
people get public transport problems resolved. If there is a
more
appropriate email address for messages about this type of
problem,
please let us know by visiting
. This will help improve
the service for people travelling. We also welcome any other
feedback you may have. ]

_________________________________________________________________________________________________________________________

This e-mail message has been scanned and cleared by NetIQ
MailMarshal.

Southern Railway Ltd is registered in England No. 06574965.
Registered office: 3rd Floor, 41-51 Grey Street, Newcastle Upon
Tyne, NE1 6EE

This email is sent subject to our email disclaimer which can be
accessed here http://www.southernrailway.com/emaildisc...

Southern is the trading name of Southern Railway Ltd.
Registered in England under number: 06574965
Registered offices: 3rd Floor, 41-51 Grey Street, Newcastle upon
Tyne, NE1 6EE.

This email is sent subject to our email disclaimer which can be
accessed at: [2]www.southernrailway.com/emaildisclaimer

References

Visible links
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