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Brett Bennett-Smith

Greenland Pier needs an upgrade. It is dirty, damaged and badly maintained by the local council.
- Missing window panes need to be replaced
- It needs a thorough clean
- New flooring as per Canary Wharf pier
- CCTV camera fixed (It seems broken and obviously not acting as a deterrent for those breaking the windows)
- Tourism boards need replacing/upgrading

Problem History

  • 1 Brett Bennett-Smith reported the issue on FixMyTransport. close 11:40 10 Aug 2011
  • 2 Brett Bennett-Smith wrote to Transport for London close 11:40 10 Aug 2011

    Here is the letter that Brett Bennett-Smith wrote.

    Dirty and damaged

    Greenland Pier is in serious need of a good clean and repair work on missing window panes. The CCTV camera does not look like it works and is not acting as a deterrent. The visitor guide boards to the area are so faded you cannot read them.

  • 3 [email address] responded to Brett Bennett-Smith close 11:45 10 Aug 2011
    Thank you for your email. We can now confirm that this has been

    For further information about the Surface Transport Complaints
    and Feedback Policy including timescales, please see

    Problems with roadworks or other street faults? In support of
    the Mayor’s Streetworks Code of Conduct to help cut congestion,
    please report these issues by visiting

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  • 4 Myf Nixon commented close 14:28 10 Aug 2011

    hi Brett,

    Good luck with your campaign. If you happen to be round and about with your camera in the near future, you could illustrate it with some photos to really get the point home.

  • 5 Griffiths Andy (LRS) responded to Brett Bennett-Smith close 13:17 11 Aug 2011
    Dear Mr Bennett-Smith,

    I write in response to your recent communication concerning the
    condition of Greenland pier.

    Greenland pier is owned by the Southwark Council.

    We are aware of the council’s plans to overhaul the pier this
    winter and information is posted on the council’s website.


    I have passed your email to the council for their information
    and attention.


    Andy Griffiths
    General Manager
    London River Services
    Direct line: 020 7941 2401

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  • 6 Myf Nixon commented close 16:20 11 Aug 2011

    That sounds like good news - Brett, you might like to mark this one 'fixed'? Or at least it will be.

  • 7 Brett Bennett-Smith added an update close 22:55 11 Aug 2011

    It looks like it is being fixed then! Hooray]]]]]]

  • 8 Brett Bennett-Smith commented close 19:11 03 Feb 2012

    This has actually failed spectacularly. Southwark Council have decided to close the pier (or demand Thames Clippers cease use of it, which is effectively closing it) on 28th February 2012. This is a disaster for local residents.

  • 9 Julian Walker commented close 12:21 04 Feb 2012

    Hello Brett,

    Someone else has started a campaign on FixMyTransport to save Greenland Pier, please offer then your support:

    Julian Walker
    FixMyTransport Volunteer

  • started 10 August 2011
  • supporters 1
Greenland Pier in Rotherhithe/Surrey Quays
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