FixMyTransport: have an alternative train that calls at the main stops only. .

Description

natasha martindale

This train is always delayed. . Or late for some kind of reason. I understand that it is the pennistone line but its not fair for those who are travelling to work for example. . The conductors on the service are really nice and friendly however which is a shame! Particularly the conducter on service this morning on the 7.10 train from huddersfield to sheffield. Although it would be impossible to fix. . Unless their was another line. . Maybe it would be a good idea to have a train that stops only at barnsley and meadowhall/sheffield then another train which stops at all the other stops. . An impossible suggestion probably but this would help loads.

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Problem History

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1 natasha martindale reported the issue on FixMyTransport. close 20:47 27 Apr 2012 #
2 natasha martindale wrote to Northern Rail close 20:47 27 Apr 2012 #

Here is the letter that natasha martindale wrote.

The pennistone line

This train is always delayed. . Or late for some kind of reason. I understand that it is the pennistone line but its not fair for those who are travelling to work for example. . The conductors on the service are really nice and friendly however which is a shame! Particularly the conducter on service this morning on the 7.10 train from huddersfield to sheffield. Although it would be impossible to fix. . Unless their was another line. . Maybe it would be a good idea to have a train that stops only at barnsley and meadowhall/sheffield then another train which stops at all the other stops. . An impossible suggestion probably but this would help loads.
3 Customer Relations responded to natasha martindale close 20:51 27 Apr 2012 #

Dear Customer

Customer Relations

Case Reference: NR/255753

Thank you for taking the time to contact Northern, the train
company serving communities across the north of England.

We aim to respond within 20 working days.

In the meantime we can confirm receipt of your feedback/enquiry.

Kind regards

Customer Relations Officer

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Dear Customer

Customer Relations

Case Reference: NR/255753

Thank you for taking the time to contact Northern, the train
company serving communities across the north of England.

We aim to respond within 20 working days.

In the meantime we can confirm receipt of your feedback/enquiry.

Kind regards

Customer Relations Officer

----------------------------------------------------------------

Attention:
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only.

Any views or opinions expressed and presented are those of the
author
and do not necessarily represent those of Northern Rail Ltd.

If you are not the intended recipient then you have received
this email in error and any use, disclosure, forwarding,
printing,
copying and distribution is strictly prohibited.

If you have received this transmission in error please contact
and
notify the sender. Thank you for your co-operation.

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4 Northern Rail responded to natasha martindale close 12:59 29 Apr 2012 #

29 April 2012

Our Reference NR/ 255753

Dear [have an alternative train that calls at the main stops only. . email]

Thank you for your e-mail, which I received recently.

Thank you for your recent email. Please rest assured that your feedback has now been passed on to the relevant teams in Northern. Should you wish to know more please contact us directly at [Northern Rail problem reporting email].

Thank you again for taking the trouble to contact me.

Yours sincerely

Debby Corbett
Customer Relations Officer
FREEPOST RLSL-ABEC-BGUU
Northern Customer Relations
First Floor, The Travel Centre
City Railway Station
Leeds
LS1 4DY

Tel 0845 00 00 125
Fax 0113 2479 059

http://www.northernrail.org

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29 April 2012

Our Reference NR/ 255753

Dear [have an alternative train that calls at the main stops only. . email]

Thank you for your e-mail, which I received recently.

Thank you for your recent email. Please rest assured that your feedback has now been passed on to the relevant teams in Northern. Should you wish to know more please contact us directly at [Northern Rail problem reporting email].

Thank you again for taking the trouble to contact me.

Yours sincerely

Debby Corbett
Customer Relations Officer
FREEPOST RLSL-ABEC-BGUU
Northern Customer Relations
First Floor, The Travel Centre
City Railway Station
Leeds
LS1 4DY

Tel 0845 00 00 125
Fax 0113 2479 059

http://www.northernrail.org

---------------------------------------------------------------------
This email is confidential and intended for the named addressee only.

Any views or opinions expressed and presented are those of the author
and do not necessarily represent those of Northern Rail Ltd.

If you are not the intended recipient then you have received
this email in error and any use, disclosure, forwarding, printing,
copying and distribution is strictly prohibited.

If you have received this transmission in error please contact and
notify the sender. Thank you for your co-operation.

This email was scanned and cleared by the Northern Rail Ltd Information
Services Department.
---------------------------------------------------------------------

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5 Peter Dixon commented close 16:25 29 Apr 2012 #

Hello Natasha

The email address for Northern Rail is customer.relations@northernrail.org

Kind regards

FixMyTransport Volunteer here.

anorak

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