“Please help me persuade Northern Rail to have an alternative train that calls at the main stops only. . ” – natasha martindale

Description

natasha martindale

This train is always delayed. . Or late for some kind of reason. I understand that it is the pennistone line but its not fair for those who are travelling to work for example. . The conductors on the service are really nice and friendly however which is a shame! Particularly the conducter on service this morning on the 7.10 train from huddersfield to sheffield. Although it would be impossible to fix. . Unless their was another line. . Maybe it would be a good idea to have a train that stops only at barnsley and meadowhall/sheffield then another train which stops at all the other stops. . An impossible suggestion probably but this would help loads.

Problem History

  • 1 natasha martindale reported the issue on FixMyTransport. close 20:47 27 Apr 2012
  • 2 natasha martindale wrote to Northern Rail close 20:47 27 Apr 2012

    Here is the letter that natasha martindale wrote.

    The pennistone line

    This train is always delayed. . Or late for some kind of reason. I understand that it is the pennistone line but its not fair for those who are travelling to work for example. . The conductors on the service are really nice and friendly however which is a shame! Particularly the conducter on service this morning on the 7.10 train from huddersfield to sheffield. Although it would be impossible to fix. . Unless their was another line. . Maybe it would be a good idea to have a train that stops only at barnsley and meadowhall/sheffield then another train which stops at all the other stops. . An impossible suggestion probably but this would help loads.

  • 3 Customer Relations responded to natasha martindale close 20:51 27 Apr 2012
    Dear Customer

    Customer Relations

    Case Reference: NR/255753

    Thank you for taking the time to contact Northern, the train
    company serving communities across the north of England.

    We aim to respond within 20 working days.

    In the meantime we can confirm receipt of your feedback/enquiry.

    Kind regards

    Customer Relations Officer

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  • 4 Northern Rail responded to natasha martindale close 12:59 29 Apr 2012
    29 April 2012

    Our Reference NR/ 255753

    Dear [have an alternative train that calls at the main stops only. . email]

    Thank you for your e-mail, which I received recently.

    Thank you for your recent email. Please rest assured that your feedback has now been passed on to the relevant teams in Northern. Should you wish to know more please contact us directly at [Northern Rail problem reporting email].

    Thank you again for taking the trouble to contact me.

    Yours sincerely

    Debby Corbett
    Customer Relations Officer
    FREEPOST RLSL-ABEC-BGUU
    Northern Customer Relations
    First Floor, The Travel Centre
    City Railway Station
    Leeds
    LS1 4DY

    Tel 0845 00 00 125
    Fax 0113 2479 059

    http://www.northernrail.org

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  • 5 Peter Dixon commented close 16:25 29 Apr 2012

    Hello Natasha

    The email address for Northern Rail is customer.relations@northernrail.org

    Kind regards

    FixMyTransport Volunteer here.

    anorak
    admin
Comment
  • started 27 April 2012
  • supporters 1
Train route between Huddersfield and Sheffield operated by Northern Rail
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