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“Please help me persuade First (in the London area) to improve Bus Route 498 During School Term” – Della Smitj

Description

Della Smitj

My son commenced the new term this week and takes the 498 from Petersfield Avenue to Brentwood. He has to be in School for 8:15 for an 08:30 start. He arrives at the bus stop at 07:30 and the 07:42 (which often arrives late) drives by without stopping as it is full. My son then has to wait until 08:02 which again arrived late and also does not arrive in Brentwood at its scheduled time. Please can you consider either running more buses during term time or even reinstating the 07:55 if possible. Yours hopefully a very concerned parent.

Problem History

  • 1 Della Smitj reported the issue on FixMyTransport. close 08:59 05 Sep 2013
  • 2 Della Smitj wrote to First (in the London area) close 08:59 05 Sep 2013

    Here is the letter that Della Smitj wrote.

    Timetable Changes Impact on School Rin

    My son commenced the new term this week and takes the 498 from Petersfield Avenue to Brentwood. He has to be in School for 8:15 for an 08:30 start. He arrives at the bus stop at 07:30 and the 07:42 (which often arrives late) drives by without stopping as it is full. My son then has to wait until 08:02 which again arrived late and also does not arrive in Brentwood at its scheduled time. Please can you consider either running more buses during term time or even reinstating the 07:55 if possible. Yours hopefully a very concerned parent. Della_brooks@hotmail.com

  • 3 [email address] responded to Della Smitj close 09:06 05 Sep 2013
    Thank you for your email. We can now confirm that this has been
    received.

    For further information about the Surface Transport Complaints
    and Feedback Policy including timescales, please see
    [1]http://www.tfl.gov.uk/corporate/about-tf...

    Problems with roadworks or other street faults? In support of
    the Mayor’s Streetworks Code of Conduct to help cut congestion,
    please report these issues by visiting
    [2]http://www.tfl.gov.uk/roadusers/reportas...

    show quoted sections

    References

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    1. http://www.tfl.gov.uk/corporate/about-tf...
    2. http://www.tfl.gov.uk/roadusers/reportas...
  • 4 RC Wood commented close 18:35 19 Jun 2015

    Yes i totally agree, the bus provision is totally inadequate and TFl should respond forthwith..
    another concerned parent

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  • started 5 September 2013
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