We're trying to persuade Milton Keynes Council to improve Signage around the Bus and Rail Station

Here is the letter that Mark Jones wrote.

No Information on bus stops outside the station

My partner and I arrived in Milton Keynes to find the Bus Station outside the Rail Station was being re-developed, and there was little to no information available to tell us where to go. Please increase the number of signs telling users like myself where to go for our bus stands during the disruption, and ensure the provision is adequate after the re-development.

Dear Sir/Madam.

Please can you take it upon yourselves to reply to my email dated May 31st? It is now July and as yet I've had no response.

Time to start chasing the Council...

Hello Samantha, here is the original email from May 31st:

No Information on bus stops outside the station

My partner and I arrived in Milton Keynes to find the Bus Station outside the Rail Station was being re-developed, and there was little to no information available to tell us where to go. Please increase the number of signs telling users like myself where to go for our bus stands during the disruption, and ensure the provision is adequate after the re-development.

I await your response.

Mark Jones

-----Original Message-----

Good Afternoon,

Thank you for your email,

We will log your request for you; please could you send us a copy of the
original email so we can process your request. Unfortunately we may not
have received your email.

Kind Regards,

Samantha Garner

Senior Customer Services Agent - Environment

Mouchel Business Services Group Ltd.

A Mouchel Company

Milton Keynes Council

Civic Offices | 1 Saxon Gate East| Silbury Boulevard | Central Milton
Keynes | MK9 3EJ

Tel: +44 (0) 1908 252625

Fax:+44 (0) 1908 252259

[Milton Keynes Council problem reporting email]

www.mouchel.com

In my absence, please contact:

Julie Coakley +44(0)1908 254633 (Customer Service Team Leader)

Antonio Follano +44(0)1908 254588 (Customer Service Team Leader)

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-----Original Message-----
From: Mark Jones [mailto:[Improve Signage around the Bus and Rail Station email]]
Sent: 12 July 2012 16:45
To: Environmental Services Helpline
Subject: Re: Improve Signage around the Bus and Rail Station

Dear Sir/Madam.

Please can you take it upon yourselves to reply to my email dated May
31st? It is now July and as yet I've had no response.

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Re-sent original email.

There is a big sign outside the station outlining the bus stands and their destinations, the bus stops are well illuminated in high contrasting colours (blue/purple). Overall impression is it is very nicely done.