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“Please help me persuade London Underground (TfL) to install Air Conditioning ” – Lliana Bird

Description

Lliana Bird

In summer, temperatures on parts of the London Underground can become very uncomfortable due to its deep and poorly ventilated tube tunnels: temperatures as high as 47°C (116 °F) were reported in the 2006 European heat wave. Add this to the overcrowding that takes places during peak hours and it really can be a living nightmare of a journey. I believe that air conditioning should be installed on every major underground train line so that people aren't forced to travel in worse conditions than cattle - overcrowded and over heating - for hours on end.

Problem History

  • 1 Lliana Bird reported the issue on FixMyTransport. close 11:57 31 Aug 2011
  • 2 Lliana Bird wrote to London Underground (TfL) close 11:57 31 Aug 2011

    Here is the letter that Lliana Bird wrote.

    Over heating!!! INSTALL AIR CONDITIONING FOR SUMMERS ON UNDERGROUND

    Hi there, every summer during rush hour periods I am greeted by the same horror as thousands of other commuters - overcrowded and BAKING HOT sweaty trains on the underground. It is uncomfortable (to say the least), pretty disgusting, and if what i hear is correct, worse travels conditions that the heat restrictions in place for transporting cattle. How can this be possible??

    In both New York and Paris the underground systems have air conditioning, so that during periods of heat and overcrowding they can be switched on. WHy do Londoners, paying high taxes, and very very high fares these days, have to suffer the overbearing heat underground in silence? There have been occasions when the train has been stuck, and i have been forced to stand, with my face squashed into another person's sweaty body, for almost an hour. It is inhumane!!! Install air conditioning please!

  • 3 [email address] responded to Lliana Bird close 12:05 31 Aug 2011
    Thank you for your email. We can now confirm that this has been
    received.

    For further information about the Surface Transport Complaints
    and Feedback Policy including timescales, please see
    [1]http://www.tfl.gov.uk/corporate/about-tf...

    Problems with roadworks or other street faults? In support of
    the Mayor’s Streetworks Code of Conduct to help cut congestion,
    please report these issues by visiting
    [2]http://www.tfl.gov.uk/roadusers/reportas...

    show quoted sections

    References

    Visible links
    1. http://www.tfl.gov.uk/corporate/about-tf...
    2. http://www.tfl.gov.uk/roadusers/reportas...
  • 4 Myf Nixon commented close 13:44 31 Aug 2011

    Good luck with this one Lliana - I agree it's too hot. The Tube seems to become more uncomfortable every time I take it.

    anorak
    admin
  • 5 Alex Gemmell commented close 14:23 31 Aug 2011

    I believe this has been a desire by commuters and LU for many, many years. However, there are apparently all kinds of technical issues raised by this. Apart from (I suspect) the enormous cost there is the problem of how to deal with the heat generated by the air-con units. Yep, those unit GENERATE heat.

    If I remember rightly, many years ago there was a study that said that adding air-con units would actually increase the temperature within the tunnels, making the air-con units have to work harder, making them generate more heat, etc. It would make a bad problem worse.

    There needs to be some serious thinking to get the cooling of LU done properly but I'm afraid I don't think "simply" adding air-con units to trains would actually help.

    BTW - I'm not a employee of LU or anything related to them. I'm simply a life long London Transport user!

  • 6 Myf Nixon commented close 15:26 31 Aug 2011

    OK, after a bit of polite debate on Twitter, it's worth mentioning that air conditioning may not be the answer (ecologically unsound apart from anything else, apparently)!

    I think the general point is that it's too darn hot down there though. I am sure TfL must be aware of this and must be as desperate for a solution as its passengers are - perhaps someone will comment who has a workable answer, or an example of how they manage in other countries.

    anorak
    admin
  • 7 Thomas Wood commented close 17:26 31 Aug 2011

    A very interesting and detailed blog article describing measures that are being attempted to cool the tube network:
    http://www.ianvisits.co.uk/blog/2010/11/02/cooling-the-london-underground-2/

  • 8 [email address] responded to Lliana Bird close 09:42 06 Sep 2011
    Our ref: 1009426322

    Date: 06.09.2011

    Dear Ms Bird

    Thank you for your email regarding the high temperatures on the
    Tube during the summer months.
    When London Underground was built, air-conditioning did not
    exist and cooling the Tube was not a priority. There is little
    space in which to develop solutions and it is therefore a very
    difficult challenge, especially on the deep-level lines.

    We do know the Tube can be stuffy and uncomfortable during the
    summer months and during peak times and we are doing everything
    we reasonably can to help alleviate this situation.

    We have a dedicated specialist engineering team called `Cooling
    the Tube’ working and experimenting with different ways that we
    will be able to cool the Tube network as a whole, this includes
    trains and stations.

    Customers are already benefiting from the first air conditioned
    trains being introduced on the Tube network. These new trains
    are being rolled out on the Circle, Hammersmith & City,
    Metropolitan and District lines. The new Victoria line trains
    also have improved ventilation to make journeys more
    comfortable.

    If you would like any further information about our cooling
    projects please visit
    [1]http://www.tfl.gov.uk/corporate/media/ne....

    I hope that you find this information useful. Please feel free
    to contact me again if you need any further help.

    Yours sincerely,

    Angharad Jennings-Slater
    Customer Service Advisor
    Customer Service Centre

    If you wish to reply directly to this email, please click on the
    reply button on your toolbar. Please do not alter or delete the
    subject line as this will result in your email not being
    delivered.

    To improve our service we would very much like your feedback and
    we would be grateful if you would complete our brief and
    confidential Customer Satisfaction Survey. To access the survey
    [2]click here.

    If you wish to contact us with a new or unrelated query or look
    at our Frequently Asked Questions, please [3]click here

    DO NOT DELETE.............................
    {ticketno:[2021177]}
    DO NOT DELETE.............................

    Original Text

    From: [email address]
    To: [London Underground (TfL) problem reporting email] <[email address]>
    CC:
    Sent: 31.08.11 12:05:03
    Subject: Problem Report: Over heating!!! INSTALL AIR
    CONDITIONING FOR SUMMERS ON UNDERGROUND

    Dear London Underground (TfL),

    The problem report below has been sent to you via the website
    FixMyTransport.com.

    It refers to a problem on the Northern Line

    -----------------

    From: Lliana Bird, <[Install Air Conditioning email]>

    Subject: Over heating!!! INSTALL AIR CONDITIONING FOR SUMMERS ON
    UNDERGROUND

    Details:

    Hi there, every summer during rush hour periods I am greeted by
    the
    same horror as thousands of other commuters - overcrowded and
    BAKING HOT sweaty trains on the underground. It is uncomfortable
    (to say the least), pretty disgusting, and if what i hear is
    correct, worse travels conditions that the heat restrictions in
    place for transporting cattle. How can this be possible??

    In both New York and Paris the underground systems have air
    conditioning, so that during periods of heat and overcrowding
    they
    can be switched on. WHy do Londoners, paying high taxes, and
    very
    very high fares these days, have to suffer the overbearing heat
    underground in silence? There have been occasions when the train
    has been stuck, and i have been forced to stand, with my face
    squashed into another person's sweaty body, for almost an hour.
    It
    is inhumane!!! Install air conditioning please!

    ------------------

    THE FOLLOWING DETAILS ARE INCLUDED BY FIXMYTRANSPORT TO HELP YOU
    MANAGE THIS PROBLEM

    Location name: Northern Line

    ----------

    ABOUT THIS PROBLEM REPORT

    Sender: [Install Air Conditioning email]

    PLEASE NOTE: Your replies to this problem report WILL BE
    PUBLISHED
    ONLINE

    To view a map of the precise location of this issue, or to
    provide
    an update on the problem, please visit the following link:

    http://www.fixmytransport.com/campaigns/...

    Thanks,

    FixMyTransport

    [ This message was sent via FixMyTransport.com - a
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    about this type of problem, please let us know by visiting
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    References

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    2. http://surveymonkey.com/s.asp?u=32217545...
    3. https://custserv.tfl.gov.uk/icss_csip/re...(J2EE704339600)ID0870282252DB00318196178529245256End;saplb_*=(J2EE704339600)704339652?secure=on
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