“Please help me persuade First Great Western Railway to make Hayes & Harlington Station a safer place for all at night” – Chris J Brady

Description

Chris J Brady

Last night (Thursday April 12) at 23.00 there was a major confrontation between a group of teenagers yet again with blood being spilt and knives being wielded. Both the police and an ambulance were called. At least one youth ended up with blood all over his face.

Now-a-days this is becoming a dangerous area for everyone in the late evening and at night. Groups of aggressive feral youths (possibly from the nearby YMCA) hang around in the foyer smoking and dealing in drugs.

The station has recently undergone some minor (but expensive) renovations, but now there are no staff on duty in the late evening. What little CCTV coverage there is obviously not being monitored.

Offers by Hillingdon Council to pay for the installation of better CCTV systems has been totally ignored by First Great Western and Network Rail - neither have even responded to this offer which has been repeated over the last six months.

The lighting outside the new entrance and along Station Parade is grossly inadequate, especially on the steps and in the pedestrian tunnel near Station Road.

The ticket machines do not accept cash and so many young people or those needing to top-up their Oyster cards cannot purchase tickets for late night journeys home. Most young people are honest and prefer not to travel without a ticket (or are too frightened of aggressive staff like those at Ealing Broadway to do so) and therefore they choose to walk home through this dangerous area. This is especially unacceptable when it affects young women.

The station surrounds and environment are a filthy mess. Gobs of chewing gum litter the pavement by the bus-stops in Station Road, and Station Parade below is cluttered with refuse and wheelie bins, the building work of High Point Village, and the never-ending reconstruction work on the Station itself. This latter will get worse when CrossRail works really get started.

C.J.Brady (Street Champion)

Problem History

  • 1 Chris J Brady reported the issue on FixMyTransport. close 11:32 13 Apr 2012
  • 2 Chris J Brady wrote to First Great Western Railway close 11:32 13 Apr 2012

    Here is the letter that Chris J Brady wrote.

    Continuing Violence Between Youths at Station at Night

    Last night (Thursday April 12) at 23.00 there was a major confrontation between a group of teenagers yet again with blood being spilt and knives being wielded. Both the police and an ambulance were called. At least one youth ended up with blood all over his face.

    Now-a-days this is becoming a dangerous area for everyone in the late evening and at night. Groups of aggressive feral youths (possibly from the nearby YMCA) hang around in the foyer smoking and dealing in drugs.

    The station has recently undergone some minor (but expensive) renovations, but now there are no staff on duty in the late evening. What little CCTV coverage there is obviously not being monitored.

    Offers by Hillingdon Council to pay for the installation of better CCTV systems has been totally ignored by First Great Western and Network Rail - neither have even responded to this offer which has been repeated over the last six months.

    The lighting outside the new entrance and along Station Parade is grossly inadequate, especially on the steps and in the pedestrian tunnel near Station Road.

    The ticket machines do not accept cash and so many young people or those needing to top-up their Oyster cards cannot purchase tickets for late night journeys home. Most young people are honest and prefer not to travel without a ticket (or are too frightened of aggressive staff like those at Ealing Broadway to do so) and therefore they choose to walk home through this dangerous area. This is especially unacceptable when it affects young women.

    The station surrounds and environment are a filthy mess. Gobs of chewing gum litter the pavement by the bus-stops in Station Road, and Station Parade below is cluttered with refuse and wheelie bins, the building work of High Point Village, and the never-ending reconstruction work on the Station itself. This latter will get worse when CrossRail works really get started.

    C.J.Brady (Street Champion)

  • 3 First Group Response responded to Chris J Brady close 11:39 13 Apr 2012
    Thank you for contacting First Great Western. We confirm receipt of your e-mail and aim to forward a full response within 5 working days. If you have a more urgent issue that needs resolving please telephone on 08457 000125 where we will try to give a faster resolution.

    Please note that you will not be able to reply direct to this email, however if you wish to contact us further by email then please use the address below.

    [email address]
Comment
  • started 13 April 2012
  • supporters 2
Hayes & Harlington Rail Station in Hayes Town operated by First Great Western Railway
Problem Reporter
Supporters (2)
Top of page