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“Please help me persuade First Capital Connect to not actually FCC - more Network Rail and Barratt Homes” – Dave H

Description

Dave H

This is a possible opportunity - but it may now be too late to unlock the deal.

Barratt Homes is developing the land on the SE quadrant and this will generate a lot of excavated soil that they will need to pay to move and use somewhere else or pay to dump. There is land within the railway boundary which may be sufficient to allow this subsoil and general inert fill material to be moved across the road (Watton Road) greatly reducing the need to move heavy trucks over the narrow roads leading to this site - reducing damage from the heavy traffic, reducing haulage and tipping costs, and CO2 emissions.

The station in return would benefit (and the residents of the new houses likewise) from the provision of a ramped access to the Down platform, just as the housing development in the NE quadrant has provides a small car park area and level access to the Up Platform.

The developer and their contractor ECS could make a substantial saving on materials haulage and handling, and should make a substantial contribution, if not fully cover the cost, of delivering a basic formation with a drybound stone path. delivering a detail which would otherwise have cost Network Rail (and ultimately us as taxpayers) in providing access for all rail users.

Problem History

  • 1 Dave H reported the issue on FixMyTransport. close 13:08 19 Sep 2011
  • 2 Dave H wrote to First Capital Connect close 13:08 19 Sep 2011

    Here is the letter that Dave H wrote.

    Step free access to Down Platform

    This is a possible opportunity - but it may now be too late to unlock the deal.

    Barratt Homes is developing the land on the SE quadrant and this will generate a lot of excavated soil that they will need to pay to move and use somewhere else or pay to dump. There is land within the railway boundary which may be sufficient to allow this subsoil and general inert fill material to be moved across the road (Watton Road) greatly reducing the need to move heavy trucks over the narrow roads leading to this site - reducing damage from the heavy traffic, reducing haulage and tipping costs, and CO2 emissions.

    The station in return would benefit (and the residents of the new houses likewise) from the provision of a ramped access to the Down platform, just as the housing development in the NE quadrant has provides a small car park area and level access to the Up Platform.

    The developer and their contractor ECS could make a substantial saving on materials haulage and handling, and should make a substantial contribution, if not fully cover the cost, of delivering a basic formation with a drybound stone path. delivering a detail which would otherwise have cost Network Rail (and ultimately us as taxpayers) in providing access for all rail users.

  • 3 First Group Response responded to Dave H close 13:13 19 Sep 2011
    Thank you for contacting First Capital Connect. We confirm receipt of your e-mail and aim to forward a full response within 5 working days. Unfortunately at the moment we have a small backlog of work, so if you have a more urgent issue that needs attention, including any matter relating to safety and security, please telephone 0845 026 4700 where we will try to give a faster resolution.

    Please note that you will not be able to reply direct to this email, however if you wish to contact us further by email then please use the address below.

    [First Capital Connect problem reporting email]
  • 4 FCC Customer Relations responded to Dave H close 23:46 21 Sep 2011
    FREEPOST RRBR-REEJ-KTKY
    Customer Relations
    First Capital Connect
    PO Box 443
    Plymouth
    PL4 6WP
    Tel: 0845 0264700
    Fax: 0845 6769904
    Website: www.firstcapitalconnect.co.uk

    Ref: 6194045

    Dear Dave

    Thanks for your e-mail via 'FixMyTransport'.

    Feedback is important to us and we would welcome the opportunity to correspond with you personally.

    Please feel free to contact us at [First Capital Connect problem reporting email] or call us on 0845 0264700 and we'd be happy to respond to you direct.

    Yours sincerely

    Ritesh Mohite
    Customer Relations Advisor

    Avoid the queue go to FAQ. Lots of answers to everyday questions can be found on our website www.firstcapitalconnect.co.uk/FAQ

    First Capital Connect Limited. Registered in England & Wales No. 05281077.
    Registered office: 50 Eastbourne Terrace, Paddington, London, W2 6LG.

    First Rail Holdings Limited. Registered in England No. 5154485. Registered office: 50 Eastbourne Terrace, Paddington, London W2 6LG.

    This message is confidential. It may not be disclosed to, or used by, anyone other than the addressee. If you receive this message in error, please advise us immediately.

    Internet email is not necessarily secure. First does not accept responsibility for changes to any email which occur after the email has been sent. Attachments to this email could contain software viruses which could damage your system. First have checked the attachments for viruses before sending, but you should virus-check them before opening.

    For more information on our range of services or to book your tickets online, please visit:- http://www.firstgroup.com
Comment
  • started 19 September 2011
  • supporters 0
Watton-at-Stone Rail Station in Watton-at-Stone operated by First Capital Connect
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