Description
Shaun McDonald
You can get a cheaper super off-peak fare to London than to a destination before London, which is a shorter distance. Why is this? Why should I have to be in the know that I should by a ticket to London Terminals rather than Bromley South, and just get off early?
DVP-BMS Anytime Day Single (cheapest) is £25.10 or £33.90 if you want to be able to use the HS1.
DVP-London Terminal has a much bigger range of fares including the Super Off Peak Day Single, which is £19.90, with the Off Peak Day single being £29.40.
Why are the cheaper super off peak fares not available on shorter journeys to for example Bromley South, Orpington and other nearby stations?
Problem History
- 1 Shaun McDonald reported the issue on FixMyTransport. close 09:02 12 Sep 2011 #
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2
Shaun McDonald wrote to Southeastern
close
09:02 12 Sep 2011
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Here is the letter that Shaun McDonald wrote.
No Super Off Peak fare available thus cheaper to London
You can get a cheaper super off-peak fare to London than to a destination before London, which is a shorter distance. Why is this? Why should I have to be in the know that I should by a ticket to London Terminals rather than Bromley South, and just get off early?
DVP-BMS Anytime Day Single (cheapest) is £25.10 or £33.90 if you want to be able to use the HS1.
DVP-London Terminal has a much bigger range of fares including the Super Off Peak Day Single, which is £19.90, with the Off Peak Day single being £29.40.Why are the cheaper super off peak fares not available on shorter journeys to for example Bromley South, Orpington and other nearby stations?
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Thank you
Southeastern Customer Relations
PO Box 63428, London, SE1P 5FD
Tel: 0845 000 2222
www.southeasternrailway.co.uk
Mr Shaun McDonald
[not have cheaper fares for going further email]
Ref: 503191 / 262817
26 September 2011
Dear Mr McDonald
Fixmytransport have forwarded to us your enquiry about Super Off
Peak Return fares.
I should confirm that Super Off Peak Day Returns are promotional
fares (they used to be called 'Pricebusters') and they are only
valid travelling to the London terminal destination marked on
the ticket. It is not valid for alighting at Bromley South or
any other intermediate station. The ticket was designed to
encourage off-peak travel (after 10:00am) from outside the
London area to central London, so it is not a ticket that can be
purchased for travel between a station in the London zones and a
London terminal. Essentially, the ticket will state the
destination as a specific London terminal, such as Victoria, not
'London terminals'.
Once again, thank you for contacting us and I hope you find this
explanation helpful.
Yours sincerely
Charles Higham
Customer Relations Officer
Southeastern
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4
Paul Hollinghurst commented
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18:37 30 Jan 2012
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Shaun,
I just did a query on the National Rail Enquiries web site and for the Super Off-Peak Day Return from Dover Priory to London Charing Cross, the "Ticket terms & conditions" states "A break of journey is allowed on Super-Off Peak Day tickets unless otherwise indicated by a restriction shown against the ticket's Restriction Code." At the end of this page there is a link to the document describing the restriction code, in this case F4:
http://www.nationalrail.co.uk/pdfs/SRR_F4.pdf
I cannot see anything here which would lead to the Southeastern's claim that “It is not valid for alighting at Bromley South or any other intermediate station”.
Paul (FixMyTransport Volunteer) - 5 Paul Hollinghurst commented close 19:01 30 Jan 2012 #
- 6 Dai texas commented close 14:05 09 Oct 2012 #