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“Please help me persuade Transport for London to provide more buses on route w3” – thomas a

Description

thomas a

please provide more buses on this route. especially at busy hours.

Problem History

  • 1 thomas a reported the issue on FixMyTransport. close 19:11 14 Oct 2013
  • 2 thomas a wrote to Transport for London close 19:11 14 Oct 2013

    Here is the letter that thomas a wrote.

    too few and too irregular service on route W3

    please provide more buses on this route. especially at busy hours.

  • 3 [email address] responded to thomas a close 19:15 14 Oct 2013
  • 4 [email address] responded to thomas a close 17:07 23 Oct 2013
    Our ref: 1013060350

    Date: 23.10.2013

    Dear Sir/Madam

    Re: W3 route frequency

    Thank you for your email dated 16 October 2013 regarding the
    frequency of the W3 bus service. Please accept my apologies for
    any inconvenience this matter may have caused you.

    I have made our Network Development team aware of this so that
    they can consider your suggestions as part of our constant
    monitoring of our bus network. Regular loading surveys are
    conducted so that we ensure that our services meet the demand
    for them.

    Thank you once again for bringing this to our attention. Please
    do not hesitate to contact us if you have any further enquiries.
    If you would prefer to call us about any future matters, you may
    wish to use our low cost number, 03432221234.

    Yours sincerely

    Jessica Lewis

    Customer Service Adviser

    Transport for London Customer Services

    If you wish to reply directly to this email, please click on the
    reply button on your toolbar. Please do not alter or delete the
    subject line as this will result in your email not being
    delivered.

    We aim to reply to all emails within ten working days.

    If you wish to contact us with a new or unrelated query or look
    at our Frequently Asked Questions, please [1]click here

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    References

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    1. https://custserv.tfl.gov.uk/icss_csip/re...(J2EE704339600)ID0870282252DB00318196178529245256End;saplb_*=(J2EE704339600)704339652?secure=on
    2. http://www.tfl.gov.uk/social-media
  • 5 thomas a commented close 20:16 28 Nov 2013

    not enough busses run on this route.

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