Description
Thomas McGuinness
The Clitheroe to Manchester Victoria train during peak hours arrives with no room for more passengers. The two carriage train arrives at Bromley Cross already over capacity, so much so that I have been unable to board on many occassions and have had to wait for the next train (infrequent) and when I have there have been grave health and safety breaches.
Overcrowded trains like this will certainly lead to fatalities in the case of an emergency. Travellers stood shoulder to shoulder trying to support each other's weight against the movement of the train will surely lead to injuries. Not to mention the unhygienic conditions in which we are subjected to greatly increases the spread of disease.
So what are the possible solutions?
1. Send two carriage trains frequently enough to reduce overcrowding.
2. Add two more carriages to trains during peak hours.
(I have witnessed 4 carriage trains empty outside of peak hours)
Images and media
Problem History
- 1 Thomas McGuinness reported the issue on FixMyTransport. close 11:03 03 Oct 2012 #
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2
Thomas McGuinness wrote to Northern Rail
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11:03 03 Oct 2012
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Here is the letter that Thomas McGuinness wrote.
Serious Overcrowding (SEVERE HEALTH & SAFETY CONCERN)
I catch the Clitheroe to Manchester Victoria train to go to University during peak hours. The 2 carriage train arrives at Bromley Cross already over capacity, so much so that I have been unable to board on many occassions.
Why send a 2 carriage train during peak times and send a 4 carriage train when nobody needs it? My suggestion, either increase the frequency of trains enough to reduce the overcrowding, or simply add 2 more carriages to the peak time trains.
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Dear Customer
Customer Relations
Case Reference: NR/277067
Thank you for taking the time to contact Northern, the train
company serving communities across the north of England.
We aim to respond within 20 working days.
In the meantime we can confirm receipt of your feedback/enquiry.
If you are claiming compensation for delay or disruption to your
journey and you have not provided your home address, your
journey details and sight of relevant travel documentation,
please reply to this E-mail immediately with this information.
Please ensure the subject line of the E-mail contains your
reference number.
Kind regards
Customer Relations Officer
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4
Peter Dixon commented
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18:04 03 Oct 2012
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Hello Thomas
I am one of the FixMyTransport Volunteers.
I would suggest that you contact your local MP about the issue too. The route is incredibly busy but will not benefit directly from the North West Electrification project. The route requires a number of enhancements including extra track and additional platforms at stations between Bolton and Blackburn.
http://www.writetothem.com/
Kind regards
anorakadmin -
04 October 2012
Our Reference NR/ 277067
Dear [Reduce Overcrowding (Clitheroe to Manchester Victoria) email]
Thank you for your e-mail, which I received recently.
Thank you for your recent email. Please rest assured that your feedback has now been passed on to the relevant teams in Northern. Should you wish to know more please contact us directly at [Northern Rail problem reporting email].
Thank you again for taking the trouble to contact me.
Yours sincerely
Debby Corbett
Customer Relations Officer
FREEPOST RLSL-ABEC-BGUU
Northern Customer Relations
First Floor, The Travel Centre
City Railway Station
Leeds
LS1 4DY
Tel 0845 00 00 125
Fax 0113 2479 059
http://www.northernrail.org
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Problem Reporter
