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“Please help me persuade East Midlands Trains to run enough trains.” – Nic Brough

Description

Nic Brough

I commute between Wellingborough and London every day. Most days, the trains are full, with some of them seriously over croweded

In Wellingborough, work has started on 270 houses to be built on the hill overlooking the station (5 minute walk). In November, a scheme to build 400 houses in the town centre (20 minutes walk) will commence. The council has just removed the last blocker on a development of 3,200 homes right next to the station. Today, plans for a redevelopment of the station "to cope with the massive increase in demand" were formalised and given preliminary approval.

Given the placement and size of the housing, there will be a need for at least another 200 seats during peak periods, and the current service is full or overcrowded.

What plans do EMT have in place to cope with the new demand?

Problem History

  • 1 Nic Brough reported the issue on FixMyTransport. close 18:00 19 Apr 2012
  • 2 Nic Brough wrote to East Midlands Trains close 18:00 19 Apr 2012

    Here is the letter that Nic Brough wrote.

    Plans to deal with increased passenger numbers

    I commute between Wellingborough and London every day. Most days, the trains are full, with some of them seriously over croweded

    In Wellingborough, work has started on 270 houses to be built on the hill overlooking the station (5 minute walk). In November, a scheme to build 400 houses in the town centre (20 minutes walk) will commence. The council has just removed the last blocker on a development of 3,200 homes right next to the station. Today, plans for a redevelopment of the station "to cope with the massive increase in demand" were formalised and given preliminary approval.

    Given the placement and size of the housing, there will be a need for at least another 200 seats during peak periods, and the current service is full or overcrowded.

    What plans do EMT have in place to cope with the new demand?

  • 3 East Midlands Trains Feedback responded to Nic Brough close 18:05 19 Apr 2012
    Thank you for your feedback. This has been forwarded to the Customer
    Relations team at East Midlands Trains. If you have requested a reply, we
    hope to get back to you within the next 10 working days. You'll definitely
    receive a response within 20 working days though, as per our Passenger's
    Charter.

    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the East Midlands Trains IT Department on 44 (0) 161 219 4331.

    Company Name: East Midlands Trains Limited
    Registered Address: Friars Bridge Court, 41-45 Blackfriars Road, London, SE1 8NZ
    Registered Number: 5340682

    This footnote also confirms that this email message has been swept by MessageLabs for the presence of computer viruses.
  • 4 Nic Brough commented close 17:45 31 May 2012

    Nope, nothing, nyet, nada, zilch. They've done nothing about it, and are still pretending that there is no problem.

  • 5 Paul Hollinghurst commented close 19:03 31 May 2012

    Nic,
    East Midlands Trains do normally respond to messages within their 10 day target but it looks as if you message has gone missing. I suggest you go to their automatic reply on 19th April on your campaign page and click on "REPLY TO THIS MESSAGE BY EMAIL" just underneath their message and say you have not received a response.
    Good luck with your campaign.
    Paul (FixMyTransport Volunteer)

    anorak
    admin
Comment
  • started 19 April 2012
  • supporters 3
Train route between London St Pancras International LL and Wellingborough operated by East Midlands Trains
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