FixMyTransport: Stop Homophobic Abuse

Description

Mark Jones

Dear Sir/Madam

It has been drawn to my attention that a Christian Group has booked a space for advertising anti-homophobic messages. Surely this is wrong and TFL should not be promoting such discrimination?

It has outraged many. many people already and will only cause more anger in the lesbian/gay/homophobic community. This is not even advertising!

I urge TFL to reverse it's decision to accept these adverts as soon as possible.

Comment

Problem History

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1 Mark Jones reported the issue on FixMyTransport. close 17:57 12 Apr 2012 #
2 Mark Jones wrote to Transport for London close 17:57 12 Apr 2012 #

Here is the letter that Mark Jones wrote.

Homophobic Adverts

Dear Sir/Madam

It has been drawn to my attention that a Christian Group has booked a space for advertising anti-homophobic messages. Surely this is wrong and TFL should not be promoting such discrimination?

It has outraged many. many people already and will only cause more anger in the lesbian/gay/homophobic community. This is not even advertising!

I urge TFL to reverse it's decision to accept these adverts as soon as possible.

anorak

admin
3 [email address] responded to Mark Jones close 18:01 12 Apr 2012 #

Thank you for your email. We can now confirm that this has been
received.

For further information about the Surface Transport Complaints
and Feedback Policy including timescales, please see
[1]http://www.tfl.gov.uk/corporate/about-tf...

Problems with roadworks or other street faults? In support of
the Mayor’s Streetworks Code of Conduct to help cut congestion,
please report these issues by visiting
[2]http://www.tfl.gov.uk/roadusers/reportas...

show quoted sections

References

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1. http://www.tfl.gov.uk/corporate/about-tf...
2. http://www.tfl.gov.uk/roadusers/reportas...

Thank you for your email. We can now confirm that this has been
received.

For further information about the Surface Transport Complaints
and Feedback Policy including timescales, please see
[1]http://www.tfl.gov.uk/corporate/about-tf...

Problems with roadworks or other street faults? In support of
the Mayor’s Streetworks Code of Conduct to help cut congestion,
please report these issues by visiting
[2]http://www.tfl.gov.uk/roadusers/reportas...

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References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tf...
2. http://www.tfl.gov.uk/roadusers/reportas...

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4 Mark Jones commented close 18:03 12 Apr 2012 #

(for more information: http://www.guardian.co.uk/world/2012/apr/12/christian-anti-gay-ads-buses?fb=native&CMP=FBCNETTXT9038)

anorak

admin
5 Jo Sutton commented close 18:05 12 Apr 2012 #

What's the *actual* email address for TfL? I filled in a complaints form from their website but have not received the automated response that you already have.

Cheers,

Jo :)
6 Mark Jones commented close 18:20 12 Apr 2012 #

Latest on Twitter: the ads have been pulled, phew! my friends were not happy about this.

anorak

admin
7 Jo Sutton commented close 18:26 12 Apr 2012 #

YAY! advert pulled, woohoo! :D
8 Danika Discombe commented close 19:30 12 Apr 2012 #

Where the hell are we living now? SimCity, are we as a community not allowed to have free will any more? This behaviour is disgusting. This group act like having homosexual feelings is a disease that has to be battled. Well it's NOT. It's a life choice!

I fully support this group for backing EQUALITY OF ALL PEOPLE. Whether they're black; white; gay; straight ect...

Stop the homophobic abuse!
9 [email address] responded to Mark Jones close 13:22 16 Apr 2012 #

Our ref: 1010502194

Date: 16.04.2012

Dear Mr Jones

Thank you for your feedback about the advertisement.

We first became aware of this issue on Thursday 12 April after
it had been brought to our attention by the contractor which
manages advertising on our behalf. We took the immediate
decision that the advertisement should not be carried on
London’s bus or transport networks and issued a statement to
that effect.

Please do get in touch if I can be of any further help.

Yours sincerely,

Dennis Auguste
Customer Service Team Manager
Customer Service Centre

If you wish to reply directly to this email, please click on the
reply button on your toolbar. Please do not alter or delete the
subject line as this will result in your email not being
delivered.

To improve our service we would very much like your feedback and
we would be grateful if you would complete our brief and
confidential Customer Satisfaction Survey. To access the survey
[1]click here.

If you wish to contact us with a new or unrelated query or look
at our Frequently Asked Questions, please [2]click here

DO NOT DELETE.............................
{ticketno:[2628356]}
DO NOT DELETE.............................

References

Visible links
1. http://surveymonkey.com/s.asp?u=32217545...
2. https://custserv.tfl.gov.uk/icss_csip/re...(J2EE704339600)ID0870282252DB00318196178529245256End;saplb_*=(J2EE704339600)704339652?secure=on

Our ref: 1010502194

Date: 16.04.2012

Dear Mr Jones

Thank you for your feedback about the advertisement.

We first became aware of this issue on Thursday 12 April after
it had been brought to our attention by the contractor which
manages advertising on our behalf. We took the immediate
decision that the advertisement should not be carried on
London’s bus or transport networks and issued a statement to
that effect.

Please do get in touch if I can be of any further help.

Yours sincerely,

Dennis Auguste
Customer Service Team Manager
Customer Service Centre

If you wish to reply directly to this email, please click on the
reply button on your toolbar. Please do not alter or delete the
subject line as this will result in your email not being
delivered.

To improve our service we would very much like your feedback and
we would be grateful if you would complete our brief and
confidential Customer Satisfaction Survey. To access the survey
[1]click here.

If you wish to contact us with a new or unrelated query or look
at our Frequently Asked Questions, please [2]click here

DO NOT DELETE.............................
{ticketno:[2628356]}
DO NOT DELETE.............................

References

Visible links
1. http://surveymonkey.com/s.asp?u=32217545...
2. https://custserv.tfl.gov.uk/icss_csip/re...(J2EE704339600)ID0870282252DB00318196178529245256End;saplb_*=(J2EE704339600)704339652?secure=on