“Please help me persuade Northern Rail to stop water pooling on the steps of the bridge at Rainhill” – ste barlow

Description

ste barlow

Could you please stop water pooling on the steps on the Tasker Terrace side of the bridge and at the bottom of the stops on the Victoria Street side. Since the bridge was re-furbished this has been a major problem.

Problem History

  • 1 ste barlow reported the issue on FixMyTransport. close 16:09 22 Oct 2012
  • 2 ste barlow wrote to Northern Rail close 16:09 22 Oct 2012

    Here is the letter that ste barlow wrote.

    The Bridge Tasker Terrace to Victoria Street

    Could you please stop water pooling on the steps on the Tasker Terrace side of the bridge and at the bottom of the stops on the Victoria Street side. Since the bridge was re-furbished this has been a major problem.

  • 3 Customer Relations responded to ste barlow close 16:10 22 Oct 2012
    Dear Customer

    Customer Relations

    Case Reference: NR/280480

    Thank you for taking the time to contact Northern, the train
    company serving communities across the north of England.

    We aim to respond within 20 working days.

    In the meantime we can confirm receipt of your feedback/enquiry.

    If you are claiming compensation for delay or disruption to your
    journey and you have not provided your home address, your
    journey details and sight of relevant travel documentation,
    please reply to this E-mail immediately with this information.
    Please ensure the subject line of the E-mail contains your
    reference number.

    Kind regards

    Customer Relations Officer

    show quoted sections
Comment
  • started 22 October 2012
  • supporters 0
Rainhill Rail Station in Rainhill operated by Northern Rail
Problem Reporter
Top of page