Description

Peter Dixon

What a lovely morning it is this morning. Sunshine. Blue sky. Heavens, I might even have to suggest that the barometer should be set to miniskirt weather but let's not get too far ahead of ourselves. Summer is canceled and the Met Office has said it (my compensation claim to them is still in process for failure to deliver this incredibly important season). However, let's ignore that point for the moment and return to the salient point is that it is sunny this morning, with blue sky and wispy clouds (hmmm Wispa chocolate bars, might need one for the emotional damage). And let's make it clearer. It was sunny over God's County (Yorkshire in case you don't know. If you think you know differently you are in denial and need some help). And lets get more specific, a specific part of Yorkshire called Garforth. Garforth Railway Station in fact. 

So imagine my shock that in possible miniskirt weather at 0815 in the morning you still have the lights on across the car park and station at Garforth. I was blinded and dazzled by your negligence. 

Let's not quibble. It is only 20 or so lights but having screwed another large percentage rise out of travellers again this year and delivered good returns to your two masters, it would be nice to think that you were doing everything possible to reduce the bills. After all, it would be disappointing to find out that you lost your franchise or got slapped up by the media again because someone or something is not knocking the lights off. 

It doesn't take much. It's probably a timer or a sensor that has broken but it's about image. A little bit of care here and there makes all the difference to think that you guys are trying your best. 

So if you wouldn't mind, please fix the lights at Garforth Railway Station. No one likes to see waste. 

Problem History

  • 1 Peter Dixon reported the issue on FixMyTransport. close 08:52 12 Jul 2012
  • 2 Peter Dixon wrote to Northern Rail close 08:52 12 Jul 2012

    Here is the letter that Peter Dixon wrote.

    Fix the lights at Garforth

    What a lovely morning it is this morning. Sunshine. Blue sky. Heavens, I might even have to suggest that the barometer should be set to miniskirt weather but let's not get too far ahead of ourselves. Summer is canceled and the Met Office has said it (my compensation claim to them is still in process for failure to deliver this incredibly important season). However, let's ignore that point for the moment and return to the salient point is that it is sunny this morning, with blue sky and wispy clouds (hmmm Wispa chocolate bars, might need one for the emotional damage). And let's make it clearer. It was sunny over God's County (Yorkshire in case you don't know. If you think you know differently you are in denial and need some help). And lets get more specific, a specific part of Yorkshire called Garforth. Garforth Railway Station in fact. 

    So imagine my shock that in possible miniskirt weather at 0815 in the morning you still have the lights on across the car park and station at Garforth. I was blinded and dazzled by your negligence. 

    Let's not quibble. It is only 20 or so lights but having screwed another large percentage rise out of travellers again this year and delivered good returns to your two masters, it would be nice to think that you were doing everything possible to reduce the bills. After all, it would be disappointing to find out that you lost your franchise or got slapped up by the media again because someone or something is not knocking the lights off. 

    It doesn't take much. It's probably a timer or a sensor that has broken but it's about image. A little bit of care here and there makes all the difference to think that you guys are trying your best. 

    So if you wouldn't mind, please fix the lights at Garforth Railway Station. No one likes to see waste. 

    anorak
    admin
  • 3 Customer Relations responded to Peter Dixon close 08:55 12 Jul 2012
    Dear Customer

    Customer Relations

    Case Reference: NR/264512

    Thank you for taking the time to contact Northern, the train
    company serving communities across the north of England.

    We aim to respond within 20 working days.

    In the meantime we can confirm receipt of your feedback/enquiry.

    Kind regards

    Customer Relations Officer

    show quoted sections
  • 4 Northern Rail responded to Peter Dixon close 08:07 14 Jul 2012
    [Switch the lights off at Garforth when there is blue sky email]
    Northern Rail 264512

    14 July 2012

    Our Reference NR/ 264512

    Dear [Switch the lights off at Garforth when there is blue sky email]

    Thank you for your recent email. Please rest assured that your feedback has now been passed on to the relevant teams in Northern. Should you wish to know more please contact us directly at [Northern Rail problem reporting email].

    Yours sincerely

    Andrew Talbot
    Customer Relations Officer
    FREEPOST RLSL-ABEC-BGUU
    Northern Customer Relations
    First Floor, The Travel Centre
    City Railway Station
    Leeds
    LS1 4DY

    Tel 0845 00 00 125
    Fax 0113 2479 059

    http://www.northernrail.org

    show quoted sections
  • 5 Peter Dixon commented close 08:44 25 Jul 2012

    It is grey sky today but it appears that Northern Rail have switched them off at Garforth.

    anorak
    admin
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  • started 12 July 2012
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Garforth Rail Station in Garforth operated by Northern Rail
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