A ticket machine on Platform 1 would enable passengers to buy Tickets for Windsor without leaving the Station. Currently you need to leave the Station completely to buy a Ticket.
- 1 J Tapping reported the issue on FixMyTransport. close 21:59 30 Aug 2011
- 2 J Tapping wrote to First Great Western Railway close 21:59 30 Aug 2011
Thank you for contacting First Great Western. We confirm receipt of your e-mail and aim to forward a full response within 5 working days. If you have a more urgent issue that needs resolving please telephone on 08457 000125 where we will try to give a faster resolution.
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First Great Western
Customer Services Team
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[First Great Western Railway problem reporting email]
Thank you for your email of 30 August 2011. We welcome suggestions for improvements and are always keen to incorporate passengers' views and ideas where possible.
Your comments regarding a Ticket Machine to be placed at Slough station have been logged for the attention of the Station Manager. We review all customer feedback on a regular basis, to allow us to identify any areas where there is a clear need for improvement.
Thank you again for taking the time to contact us with your suggestion.
Customer Services Advisor
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- 5 Paul Harley commented close 19:25 06 Sep 2011