Description
Jim Linwood
On the 11am 281 bus (SN03EBA) leaving Kingston for Hounslow the heating was full on although it was a warm day. Passengers suffered discomfort and had to open all the windows.
This is a common defect with 281 buses.
Problem History
- 1 Jim Linwood reported the issue on FixMyTransport. close 12:07 22 Sep 2011 #
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2
Jim Linwood wrote to Transport for London
close
12:07 22 Sep 2011
#
Here is the letter that Jim Linwood wrote.
Heating Full On.
On the 11am 281 bus (SN03EBA) leaving Kingston for Hounslow the heating was full on although it was a warm day. Passengers suffered discomfort and had to open all the windows.
This is a common defect with 281 buses.
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4
Clare Pearson commented
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08:56 28 Sep 2011
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This is a common problem for me on buses to and from Hackney, particularly the 55 and 254.
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5
Jim Linwood commented
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11:38 28 Sep 2011
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At least, as we approach winter TfL will turn the heating off as they usually do.
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Our Ref: 1009539678
Date: 14.10.2011
CAMPAIGN[email address]
Dear Sir/Madam
Re: Heating on buses.
Thank you for your email regarding heating on the 281 bus. I am
sorry to hear that you had an uncomfortable journey.
Newer buses entering the fleet have automatic
thermostatically-controlled heating and air cooling systems
which turn the heating on and off when a set temperature is
reached.
Most older buses in the fleet which had manual systems that
could only be switched on and off from within the engine
compartment were all retrofitted with automated systems in 2010
or phased out with new buses with automatic systems when their
route contracts came up for renewal.
I’m sorry again for the problem on this bus. I have referred
your comments to London United who will investigate this matter
and resolve the issue on this bus and the rest of their fleet.
Thank you again for your email to inform us of this issue. If
you have any further questions, please do not hesitate to
contact me again.
Yours sincerely
Andrew Cumming
Customer Service Advisor
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Original Text
From: [email address]
To: [Transport for London problem reporting email]
<[email address]>
CC: [email address] <[email address]>
Sent: 22.09.11 12:10:03
Subject: Heating Full On.
Dear Transport for London,
On the 11am 281 bus (SN03EBA) leaving Kingston for Hounslow the
heating was full on although it was a warm day. Passengers
suffered
discomfort and had to open all the windows.
This is a common defect with 281 buses.
------------------
Here is some information from FixMyTransport about the location
of
this issue:
Location name: Number 281 bus route
Area: between Hounslow, Tolworth, and Strawberry Hill
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