Description
Aiham Ibrahim
I'm looking for a place to rent in the country side that is 40-60 minutes train commute from Waterloo, preferably on Reading or Basingstoke lines.
Problem History
- 1 Aiham Ibrahim reported the issue on FixMyTransport. close 22:42 04 Sep 2012 #
-
2
Aiham Ibrahim wrote to South West Trains
close
22:42 04 Sep 2012
#
Here is the letter that Aiham Ibrahim wrote.
waterloo
I'm looking for a place to rent in the country side that is 40-60 minutes train commute from Waterloo, preferably on Reading or Basingstoke lines.
-
----------------------------------------------------------------------------
-------------------------------------------------------------------
Thank you for your email to South West Trains' customer relations.
This email facility is for your comments, suggestions and complaints
regarding the service we provide. For frequently asked questions about our
service please visit http://www.southwesttrains.co.uk/faq.aspx.
If you would like information about train times and fares visit
http://www.southwesttrains.co.uk/. To register for JouneyCheck email
alerts visit http://www.southwesttrains.co.uk/jca.aspx and for live train
running information visit http://www.journeycheck.southwesttrains.....
If you would like to follow us on Twitter please follow this link
http://www.southwesttrains.co.uk/twitter....
If you wish to book a rail ticket or check availability please contact
South West Trains' Customer Service Centre on 0845 6000 650 (0600 to 2200
every day except Christmas Day and Boxing Day) or visit
www.southwesttrains.co.uk.
We will respond as soon as possible to your comments. Our promised response
time is covered by South West Trains' Passengers' Charter. The Charter
states that "we aim to provide a full reply within 20 working days" We
will normally be able to respond much quicker than this but, at busy times,
it may be necessary to work within this timescale.
Please do not respond to this email as it has been sent automatically from
an unattended mail box.
----------------------------------------------------------------------------
---------------------------------------------------------------------- -
4
Myf Nixon commented
close
10:31 05 Sep 2012
#
Aiham,
FixMyTransport is a site to enable users to contact transport operators. In this case I fear it is the wrong place for your query.
However, our sister site Mapumental will be of help. You can use it to input the postcode of your destination, and it will show you everywhere that is within a set commute time.
Input your email here: http://mapumental.com/demo/ and you will receive an invitation to try it out.
anorakadmin -
Mr Aiham Ibrahim
South West Trains
Customer Service Centre
Overline House
Blechynden Terrace
Southampton SO15 1GW
Telephone 0845 6000 650
Fax 023 8072 8187
email [South West Trains problem reporting email]
Our ref:1697559
16 September 2012
Dear Mr Ibrahim
Thank you for your email of 04 September 2012.
Unfortunately we only advise with train times and prices for any other
enquiry please visit
our website.
Kind Regards
Corrine Tucker
Customer Service Advisor
Rail tickets on any National Rail route, including renewal of annual season
tickets, can be
purchased by debit and credit card (unfortunately we cannot accept Solo or
Electron) through our
Customer Service Centre on 0845 6000 650. Our fully trained staff have over
700 years of
rail experience between them and look forward to being of assistance. Over
160 of our
stations are now enabled for pre-paid ticket collection using the ticket
vending machines,
so purchasing your next rail ticket by telephone could not be easier.
If replying to this e-mail please copy: FAO Corrine Tucker 1697559 into the
subject line. This will
ensure that the correct Customer Relations Officer will deal with any
response.
Problem Reporter