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“Please help me persuade Megabus to why do Megabus/National Express not publish timetables” – Dave H

Description

Dave H

It was more by luck than design that I managed to get a coach back to Edinburgh for a connecting coach to Glasgow when I missed the last train on a Saturday Night. Taking a pot luck stab at National Express, First Greyhound and Megabus and having to go through the booking regime to discover times is losing you potential business.

If the public knows you have a coach running at a certain time travelling between the places they want to connect between, that is useful, but equally they can get an overnight coach to Edinburgh to get to Glasgow or vice verse and make the shorter local journey by other means. Published timetables make it possible to assemble a more effective travel plan, and book services like the 23.10 between Newcastle and Edinburgh as a handy later connection for trains from Reading and London, filling the 30-35 seats that were vacated by the large group of passengers getting off at Newcastle.

With a good run to Edinburgh this coach can connect on Saturdays and Sundays, with the 01.30 (900) Citylink service to Glasgow and onwards to Ayr and Kilmarnock (X77). Both of these services are operated for Stagecoach companies, and have seats available, so you may sell a few more tickets. There are plenty of fine words about joined up transport, so let's see some action, and that starts with having the actual timetables and routes available to view directly.

A colleague equally found out by happy coincidence that he also could use the Megabus service from Glasgow to Manchester late on Saturday night, when no trains are available, so that he could attend a full day of meetings in Edinburgh and than be in Manchester on Sunday morning for another event. Short of taking pot-luck stabs on the coach operator websites with attempts to book a seat, and then finding the times were not suitable, published times an routes make things much easier.

My own trips South can also gain from being able to browse the options of departure times from Glasgow or Edinburgh and places to arrive in East or West Midlands, and then travel the difference on arrival.

Problem History

  • 1 Dave H reported the issue on FixMyTransport. close 22:45 23 Oct 2011
  • 2 Dave H wrote to Megabus close 22:45 23 Oct 2011

    Here is the letter that Dave H wrote.

    Publish times for all Megabus services

    It was more by luck than design that I managed to get a coach back to Edinburgh for a connecting coach to Glasgow when I missed the last train on a Saturday Night. Taking a pot luck stab at National Express, First Greyhound and Megabus and having to go through the booking regime to discover times is losing you potential business.

    If the public knows you have a coach running at a certain time travelling between the places they want to connect between, that is useful, but equally they can get an overnight coach to Edinburgh to get to Glasgow or vice verse and make the shorter local journey by other means. Published timetables make it possible to assemble a more effective travel plan, and book services like the 23.10 between Newcastle and Edinburgh as a handy later connection for trains from Reading and London, filling the 30-35 seats that were vacated by the large group of passengers getting off at Newcastle.

    With a good run to Edinburgh this coach can connect on Saturdays and Sundays, with the 01.30 (900) Citylink service to Glasgow and onwards to Ayr and Kilmarnock (X77). Both of these services are operated for Stagecoach companies, and have seats available, so you may sell a few more tickets. There are plenty of fine words about joined up transport, so let's see some action, and that starts with having the actual timetables and routes available to view directly.

    A colleague equally found out by happy coincidence that he also could use the Megabus service from Glasgow to Manchester late on Saturday night, when no trains are available, so that he could attend a full day of meetings in Edinburgh and than be in Manchester on Sunday morning for another event. Short of taking pot-luck stabs on the coach operator websites with attempts to book a seat, and then finding the times were not suitable, published times an routes make things much easier.

    My own trips South can also gain from being able to browse the options of departure times from Glasgow or Edinburgh and places to arrive in East or West Midlands, and then travel the difference on arrival.

  • 3 Man of Kent commented close 15:53 11 Nov 2011

    The majority of Megabus timetables can be found in full on www.travelinesoutheast.org.uk.
    Select "Find a Timetable" and enter "Megabus" as the operator.

  • 4 Dave H commented close 16:21 11 Nov 2011

    Sorry, Man of Kent, but this is no better than the Megabus website. With bus routes, and trains I can browse a selection of timetables that are listed by routes and destinations in one place, a file I can download and read from my computer.

    I don't want to have a guessing game, which is what the website suggested offers. I don't want to be picking a place where I could get the service and then taking stabs at places NEAR where I want to go to see if there is a service that MIGHT be travelling at the TIME I want to travel.

    I want a list of TIMETABLES for ALL the ROUTES to BROWSE and see which ones might be suitable for my journey. Neither Megabus or National Express are providing this service.

  • 5 Man of Kent commented close 14:11 14 Nov 2011

    The Traveline Southeast website DOES produce a list of timetables, which may be browsed and downloaded. Following the previously posted instructions will produce this.

    The software and presentation on this website (also covers East Anglia and East Midlands, plus long-distance coaches, hence the inclusion of Megabus) is to me the best of all the various Traveline sites, although Traveline Scotland is a close second.

  • 6 Shahid Javed commented close 04:56 05 Jan 2012

    hii

  • 7 Stuart Johnson commented close 18:28 05 Jan 2012

    National Express do publish online timetables, and downloadable PDFs, see: http://www.nationalexpress.com/coach/destinations/timetablefinder.aspx

    anorak
  • 8 Peter J Stoner commented close 19:50 05 Jan 2012

    The original question involved the integration of coach into the wider network, particularly to fill gaps when trains do not run. I suggest therefore using traveline.info and selecting the region for your destination to get the best integration of the mode options available. Each region should include the Coach options available.

  • 9 Dave H commented close 11:29 26 Jan 2012

    A generic issue Not resolved at all - Someon has posted a link to national Express timetables and some times can be found via Journey Planner.

  • 10 Daniel Newbould commented close 00:09 31 Jan 2012

    Part of the reason for not displaying the full megabus timetable is because it has to be booked in advance and therefore seat availability is a precursor to using it. However I sypathise with your comments and agree that a published timetable to mirror National Express who still provide printed copies of timetables is a fundamental idea. Hopefully megabus might be able to do this in future, part of the reason for not doing so is a cost saving exercise, as it is an incredibly low-cost operator and as such does not wish to spend more than neccessary on 'extras'.

  • 11 David Ochiltree commented close 09:59 02 Feb 2012

    megabus
    We use Megabus as a budget form of travel and it can't be beaten on price. The buses aren't smart but at these prices who cares? t would be good if there were timetables more freely available. In Gloucester the bus doesn't even go into the bus staition and irt is hard to find out where it picks up. At Swindon and Reading it picks up at out of town shopping centres.

Comment
  • started 23 October 2011
  • supporters 8
M10 coach between Cardiff, London, Cwmbran, and Bristol operated by Megabus
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