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The FixMyTransport Guide to

Getting your bus stop fixed

If you’ve noticed something wrong with a bus stop, you might not know who to report it to.

Responsibility for bus shelter and bus stop maintenance varies from region to region: in some places it falls to the town council. In others, it’s the county council. Some councils contract the work out to private firms, and in other places the bus stops are the responsibility of the bus companies.

The great thing about FixMyTransport is, you don’t need to know who’s responsible. So long as you can locate your bus stop on the map, we’ll send your report off to the right contact.

We are an independent website and we make it easy to contact any council or transport provider in Britain.

What can you do about it?


Or have a look at some of the unresolved broken bus stop problems that have been reported and add your support.

What sort of problems can I report?

You can use FixMyTransport to report any bus stop or bus shelter problem. Common issues include:

  • Missing or out-of-date timetables

  • Graffiti

  • Broken or missing seats

  • Poor placement of the bus stop

  • Broken countdown displays

  • Vandalised bus shelters

How does FixMyTransport get things fixed?

It’s simple. You identify the bus stop where you’ve noticed a problem.

You write your message, and we’ll send it off. At the same time, we put a copy on this website, so that others can see it. We find that putting the whole thing in public tends to mean that problems get fixed - fast.

And if not? FixMyTransport has a team of experts, ready to tell you who to write to next - could be your local councillor, or even the local press.

FixMyTransport gets things changed - have a look at our sidebar (right) to see examples of bus stop issues that we’ve already solved.

It worked for them…

FixMyTransport gets things changed - have a look at examples of that we’ve already helped to solve.

Can you help with these?

The following are still unsolved - can you help with these?

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