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The FixMyTransport Guide to

Making your public transport accessible

Public transport is for everyone - but if you’re in a wheelchair or have limited mobility, you may not agree.

Have you ever met bus drivers who won’t put their ramp down for your wheelchair? Perhaps you’ve been left without assistance at a railway station. Or quite possibly, you can’t get to that station to start with, because it’s only accessible via several flights of stairs.

We are FixMyTransport, an independent website which helps people get their voice heard by transport operators. If you want to make your public transport more accessible, you’ve come to the right place.

What can you do about it?


Or have a look at some of the unresolved accessibility problems that have been reported and add your support.

How does it work?

It’s simple – first press the big green button to get started, then:

  1. You identify the route, station or stop that isn’t working for you at the moment. It might be a station with no lift, a bus route that needs visual or audible stop cues, or a train with no wheelchair space.

  2. You write your message to the transport operator, and we’ll send it off. At the same time, we put a copy on this website, so that others can add their support and advice. if you’re nifty with Facebook and Twitter, you can spread the word.

  3. The operator’s reply is published on the page too, for all to see. And if it doesn’t solve your problem? FixMyTransport has a team of experts, ready to tell you who to write to next - could be your local transport group, your local councillor, or even the local press.

It worked for them…

FixMyTransport gets things changed - have a look at examples of that we’ve already helped to solve.

Can you help with these?

The following are still unsolved - can you help with these?

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