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Initial problem

I prebooked my train ticket and went to Wem Station to collect it. However, all I am getting is 'Cannot connect to TOD server'. A gentleman also trying to collect his tickets said he'd booked them weeks ago and has tried to retrieve them on several occasions, only to get the same TOD server message.

  • By Jayne Madeloso on 12 Sep 2014
  • Sent to Arriva Trains Wales on 12 Sep 2014
  • 1 Jayne Madeloso added an update close 12:15 25 Oct 2014

    The ticket machine was unable to print out my pre booked train tickets on Wem station. To avoid the problem occuring again, I no longer pre book my tickets, so I've no idea if the ticket machine is working or not.

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