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Initial problem

Hello there,

I am a regular user of the London to Manchester line, so I was delighted to get the train last night and to discover that the train I was on was brand new. This is obviously a good thing!

However, I work a lot on this train, and I was a bit disappointed to find that it was actually much more difficult to work on than the older Pendolinos because it had no wifi and no mobile phone repeaters - it was really pretty hard to get any kind of signal all the way home.

Can you please let me (and anyone else reading this) know when you expect the new train(s?) to have the hardware installed so that they're good to work on?

thank you,

Tom Steinberg

  • By Tom Steinberg on 17 Jul 2011
  • Sent to Virgin Trains on 17 Jul 2011
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