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Initial problem


I have just left Loughborough Junction station, where I was waiting for the outbound 13.19. Said train was marked as on time, but simply never arrived, dropping silently from the board once a few minutes late. Then the 13.34 did the same thing!

Can you please explain why trains can never arrive, and have no notification as to why? I would be grateful for an explanation as to what went wrong, and whether you have any plans to prevent this happening again.

Tom Steinberg

  • By Tom Steinberg on 12 Jan 2012
  • Sent to First Capital Connect on 12 Jan 2012
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