Initial problem
Over the past Couple of Months when i have been on the Trains coming from glasgow to Airdrie or Coatdyke to Airdrie I feel one day the Standard of Service is Good by First and one Day it edges a little below Standard Due to the Type or Models of Trains thats getting used on the Singe Line from Airdrie to Glasgow Queens St/ Charing Cross and then through too Helensborgh where the train the trains have,nt been Matching to the times on The Time Table Implemented By Glasgow First Travel, Due to the Slowness of the train or the Engine isnt as Fast and up to Speed as the New ones, Which means takes People longer to get to their destination
which applie to people of all ages, I am writing this Because ive Expierienced it and i know other People that has and as the MSYP for Airdrie/Shotts Member of the Scottish Youth Parliament
Make a Difference to the Young People/Disabled and Of course others in My Constituency so they can access transport to or any train or line to meet their needs and also maintain quality reasonable service in the Future.
Regards
Glen Whyte MSYP Member of the Scottish Youth Parliament
Posted
- By Glen Whyte on 08 Sep 2012
- Sent to ScotRail on 08 Sep 2012
Updates
Update-
1
Peter Dixon added an update
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12:46 09 Sep 2012
Hello Glen
Welcome to FixMyTransport.
I note that you state that quality edges a little below standard on certain days. I think what you should do is raise it with Scotrail every time that the performance falls below standards, stating what the issues were and when you were travelling. This will allow you to establish patterns and show records of when the service is not up to standard.
I hope this helps
Kind regards
anorakadmin -
2
Paul Hollinghurst added an update
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18:55 09 Oct 2012
Glen,
Out of interest, did you get an acknowledgement followed by a reply from Scotrail about this?
Best regards,
Paul (FixMyTransport Volunteer)
anorakadmin