While waiting for a train this morning (23.10.12) all the passengers on platform 8 were treated to regular blasts of a drill being used behind the partition separating the station works from the public areas. It was ridiculously loud (a normal conversation would have been completely impossible) and went on for the 25 minutes that we waited for our delayed train. While I completely understand that works are happening, a wooden partition is not adequate protection for passengers. The noise level was illegally loud and I'm guessing those operating the drills were wearing the required ear protectors. Reading station are going to have to manage this better because the level of noise today was actually damaging and was visibly distressing pretty much everyone around me (including those who complained to platform staff).
- By Faye C on 23 Oct 2012
- Sent to First Great Western Railway on 23 Oct 2012