On Thursday October 25th I caught the 10.01 train from Oxford to Paddington. When the train arrived it was completely full - not just a little bit overcrowded, but jam packed so that you couldn't even enter a carriage. I asked a FGW uniformed man what the problem was, but he simply responded that it was always busy . I suffer from back problems, as did the friend I was travelling with, and I was in so much pain from standing by the time we reached Reading that we had to get off and wait for another train.
The train we tried to get home on from Paddington - I think it was 17.15 - had exactly the same problem, so we did not get on it, but had to take a later train to Reading and then change.
As these trains are always so overcrowded, can they not put on some extra carriages? (The train from Paddington had I think only four.) And why are the often almost empty first class carriages not converted to standard class - or better still got rid of altogether and replaced with quiet carriages?
It is not right that elderly people - or indeed anyone - should have to pay such a lot of money and not get a seat.
- By Anna Glazebrook on 25 Oct 2012
- Sent to First Great Western Railway on 25 Oct 2012