I buy a monthly ticket from York to Leeds and up until now have not had any problems. A few days ago my ticket stopped working at the barrier in Leeds. So when I got back to York I asked them to reissue my ticket. The man behind the desk said theres no point everyone has problems in Leeds, to which I asked him to do it anyway. Suprise suprise this morning my ticket didnt work at the barrier. What is going to be done about this? I cant afford to miss more evening trains because I have to wait for someone to manually let me through - which is an effort in itself.
- By Claire Jo on 30 Oct 2012
- Sent to East Coast on 30 Oct 2012
- Sent to Northern Rail on 31 Oct 2012
- 1 Peter Dixon added an update close 10:29 31 Oct 2012